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I had made a few mistakes on my application and Carmen was able to point them out to me and correct them.

I had made a few mistakes on my application and Carmen was able to point them out to me and correct them.

I had made a few mistakes on my application and Carmen was able to point them out to me and correct them.

I left a 1 paw review not too long ago - at that time our claim for an Anal Sac Adenocarcinoma had been denied... Since then, I settled down and sent a rational email outlining my concerns and frustrations to Pets Plus Us. I was contacted by an advocate from the company - she was very helpful! Michelle outlined exactly why our claim was initially denied, explained how to request a reassessment and forwarded our appeal email to a claims manager. In less than 24 hours our reassessment was complete and our claim deemed to be payable! Such a relief that we can move on and focus on helping our fur baby heal!

Claim was processed in a timely manner and reimbursement received in acceptable time period. Thanks for prompt service!

Easy, quick, fair

I had some issues because I didn’t have access to my pets medical records from when she was a puppy, but after appealing a denied claim the customer service representative was very helpful.

My French Bulldog is the first dog that I've ever owned myself. Sure my family has owned dogs in the past, but they were never insured. Since I was making a large investment in the breed of dog itself, I definitely wanted to make sure I had insurance coverage on him from the day I picked him up from the breeder (because you never know what can happen)! Well, my sweet puppy has been through quite a tough road the first year of his little life and I would not have been able to afford his care if it had not been for the insurance with Nationwide. My french bulldog will always have coverage, and I will insurance all of my future dogs too. I cannot thank nationwide enough for their coverage, the responsiveness, and high quality services.

I love Trupanion!!

Could not be happier with Maya’s insurance coverage. Definitely gives me peace of mind knowing that I will always be able to provide her with the best of care.