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Great customer service and fast service!

So glad I decided to get Nationwide Pet Ins. when both my boxers were pups. Dexter is going on 3 yrs old,& just getting over his 3rd bout of pancreatitis. So far he's feeling better, just hard to find the appropriate food for his condition. Molly is going on 5 yrs old and had a tumor on the base of her tongue removed (Thank God it was benign). Nationwide Pet Ins. paid majority of their claims which was a God sent. Even if they were 100% healthy I would still have this ins, one never knows when their pet will get sick & being family members you don't want to hesitate getting them the best care.

I am so happy we got Healthy Paws for our dog. I never would have thought he would tear his ACL before the age of two. He needed a major surgery that ended up costing almost $6,000. Luckily we had signed him up for Healthy Paws when we got him as a puppy and they covered 80% of the costs. This whole experience has been very stressful but Healthy Paws pay for the majority of the costs has taken a huge weight off of our shoulders.

Nice people, good prices. Cannot say enough good things.

Sam was great. I work at a vet hospital and it seems like trupanion is getting harder and harder to get claims approved. There is always some type of" loop hole" that is found and it's denied and then the dr needs to write a letter for it to finally get approved. My premiums keep going up (which would be expected) but I feel like it went up a few months ago and it just went up again.

She was very nice she knew what to do and was fast

Exceptional client service, knowledgeable representatives, respectful and professional. Immediate follow up to any questions I have and consistent turn a round time with claims submission

great customer service rep

Quick response to serious situations. Friendly service to clients.

I really love (and have always loved) the customer service provided by Trupanion. Thank you.