5
out of 5
Verified
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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.
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5
out of 5
Verified
5
out of 5
Verified
5
out of 5
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5
out of 5
Verified
Best. Decision. Ever.
Getting Trupanion over 13 years ago for my fur baby was the best decision I have ever made. It has given me peace of mind and enabled me to give Cardigan the life he deserves. His recent medical scare was so stressful and could have been devastating. But thanks to Trupanionâs extremely quick response to claims- I was able to focus on getting my little guy the care he needed without having the added stress of paperwork and financial hardship. The efficiency and professionalism is second to none. I tell everyone that the first thing they should do upon bringing a new pet home is sign up with Trupanion. Thank you so much for allowing me to have the most time possible with my best friend. I am so grateful!
- INSURER: Trupanion
- POSTED: 03/11/2023
- BY: Didi
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
5
out of 5
Verified
What a great partner when you need it
I wish human insurance was this easy to claim. I had a question and called Trupanion. I talked to a human within two minutes, a very compassionate person, who answered all my questions in a way anyone could understand. It's a blessing to have them for my dog.
- INSURER: Trupanion
- POSTED: 03/11/2023
- BY: Mark
- BREED:
- AGE OF PET: 0 - 3
1
out of 5
DO NOT use HEALTHY PAWS pet insurance
This company is the worse. I had nothing bad to say about them until my dog actually needed their insurance. My dog is nearly 12 years old. I have used the insurance a couple of times for minor things (cut paw, etc.) for over 10 YEARS. My dog needed emergency surgery due to crystals that had formed in his bladder and plugged his urethra. He would have died without it. He had to stay in the ICU for 2 days and then 1 more day for observation. Everything cost approximately $6000. I have their 90% coverage and paid $600 for the service. I was very happy that I had the insurance and that they were easy to work with and reimbursed me quickly. I wasn't so happy when I received an email 6 weeks later telling me my monthly premium was increasing by more than TRIPLE what I had been paying. When I complained they sent me a canned email explaining how vet costs had increased in my area and it was necessary. I sucked it up and decided to stay with them, especially after paying them for over 10 years. A few months ago I was in CA with my dog and my dog became ill. We ended up going to an emergency vet because we couldn't get into any regular ones. The cost for treatment was around $1500. Healthy Paws reimbursed me with no problems. I came to the conclusion that I made the right decision to stick with them. However, today I received the EXACT SAME email that they sent me last year that vet expenses in my area had significantly increased and that my premium was going up another $100. The bottom line is that they're great to work with as long as you only need the insurance for MINOR problems. Now that my dog is a senior, I have come to the conclusion that they are trying to force me to cancel my account by making ridiculously huge increases to my premium. They know as a dog ages, they are going to start needing their insurance. I absolutely DO NOT RECOMMEND Healthy Paws.
- INSURER: Healthy Paws
- POSTED: 03/10/2023
- BY: Julia
- BREED: Woodle
- AGE OF PET: Over 11 years
5
out of 5
Healthy Paws Has Been There for Us Every Time!
We signed up our dogs with Healthy Paws when they were puppies. One is now 8 1/2 years old and the other is almost 7 1/2 years old. We've had a few big veterinary expenses through the years--all mostly covered by Healthy Paws. Our rates have steadily increased over time and we came close to dropping the insurance late last year when my partner became unemployed. I am so glad we didn't! I took our younger dog to the ER on New Year's Eve, where he ended up (after lots of diagnostic imaging and lab tests) having a splenectomy. As you can imagine, the bill was huge. Since then, our dog has needed various follow-up exams and lab tests. All in all, we have racked up well over $10,000 in vet bills. Every claim I've submitted has been processed promptly, and Healthy Paws even reached out to see how our dog was doing. If we had not had the insurance, we would have a major credit card debt burden after all this. It's like any insurance--it seems like a waste of money until you need it. Now it's been a lifesaver for us. Also, if you've ever been in the position of having to say no to life saving/critical care for a beloved pet because you couldn't afford it, Healthy Paws can make that care possible. The only downside is that you do have to pay the charges up front and subsequently get reimbursed. I think most pet insurance companies work that way. There is a process available for getting advance approval for them to pay the veterinarian directly, but that doesn't help in an emergency or if the vet isn't willing to do that. Long story short, I highly recommend Healthy Paws!
- INSURER: Healthy Paws
- POSTED: 03/10/2023
- BY: Susan
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 7 - 10
5
out of 5
Verified
The Best Company Ever!!
If I could give Trupanion 100 stars, I would. Five is not nearly enough. My Rex was diagnosed with Lymphoma back in November. I called Trupanion and a live person answered the phone. The customer service was impeccable. Everyone I have spoken to Trupanion cannot be trained to have those customer service skills. They are truly a gift, and Trupanion hires the best individuals. Everything was explained to me, and nothing was difficult at all. My veterinarian treats my dog...he goes for chemotherapy once a week....then faxes a claim to Trupanion. Within a couple of minutes I get a text from Trupanion that the claim has been received. Minutes later I get another text letting me know it was approved. At that point I call my veterinarian and pay my 10%. Trupanion covers 90% after my $500 deductible. I wish claims for humans were paid that quickly. Everyone with a dog or a cat should have Trupanion. I would have had to take out a loan to care for my dog throughout his journey with Lymphoma. By the way, he is doing extremely well, and I am grateful for a wonderful veterinarian and also to Trupanion, that I was allowed to just focus on my dog's health and not the financials. Thank you a million times over and God Bless!!
- INSURER: Trupanion
- POSTED: 03/10/2023
- BY: Lia
- BREED: Mixed Breed Small (Up to 22lb)
- AGE OF PET: 7 - 10