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I'm afraid, I kept Jade on the phone longer than necessary. I'm concerned about my Aussie, Pablo having a second seizure.She listened patiently and offered comfort plus some useful information.

I'm afraid, I kept Jade on the phone longer than necessary. I'm concerned about my Aussie, Pablo having a second seizure.She listened patiently and offered comfort plus some useful information.

The form was easy to fill out and upload as well as the receipt from the vets office. The response time was minimal and faster than my own insurance claims. Great customer service.

Nationwide covered exactly what they said they would, and very promptly. One HUGE benefit is the 24 helpline. I got a very nice person on the phone to guide me on what to do after my girl ate another dog's antibiotics. She was able to find the toxicity level (saved me a $69 call to Poison Control) and suggested I go to the Emergency Vet. That vet knew nothing about what to do and called in with my reference number and talked to the Nationwide Vet to find out how to handle this. What a wonderful benefit. Thank you!

Caesar had a partial intestinal blockage and had multiple trips to the vet within a two week time frame. Just when I thought things were fine the next bout happened. I submitted two claims and each was reimbursed in a timely manner. Thank you so much Nathonwide!

Claims settled quickly.

The people are easy to work with. Submitting a claim is very easy, all done on-line. Prompt reimbursement.

I really like this company, my Baxter has been insured since he was a puppy and at 9 mos old broke out in hives which started his on going typical boxer wheat and poultry issues. They have been great and I like my Major medical plan I have, this insurance help me to be able to afford all of his special needs. This will be the only pet insurance I will ever own, I also had it on his mom and dad too.

We have three puppies that we rescued and therefore we unsure of the health care they had received. We have taken them to their vet and they have received their shots and well check. We took them with confidence knowing once our deductible was met, Nationwide would step in help with the cost of maintaining our pets health. We have one puppy, Bella, who is accident prone and has had a couple of minor surgeries and stitches for lacerations. Nationwide was there. When taking Bella to the ER, and we were asked if we had pet insurance, I said Nationwide and the response was, "You must love Bella, she's a lucky dog." Very happy with my decision to select pet insurance and Nationwide is every easy to communicate with.

I have two Border Collies so I just Knew that at some stage in their active lives they'd be in need of surgery! Both have now had minor issues that required some vet work. Most recently Murphy needed several stitches to a cut paw. Pets Best is the Best for Pets! Easy claims process, no arguments on review. No annoying wait times to talk to someone and then the runaround - Pets Best is user friendly, customer focused, engaged, responsive and always ready with good advice. People thought I was mad buying dog insurance, but it has paid off and over the course of their (hopefully) long lives, probably will again.