Excellent coverage & customer service
I searched high & low for a reputable insurance company for my fur baby, when he turned one. (We had previously used a private care plan, specifically for puppies, through our VCA). Thank God I found Healthy Paws, because just a month or so after our boy reached his first birthday, he was diagnosed with elbow dysplasia. We were devastated at this prognosis, especially at such a young age. Having never used pet insurance before, I was worried that his claim for surgery would be denied, but the Healthy Paws team was amazing, and walked me through everything. They were patient with my ongoing questions, and eager to help, every time. Bo underwent bilateral elbow arthroscopy, & Healthy Paws covered all 80%! They even checked up on him, and continue to help us through his recovery period. I truly feel like they care, and it’s evident that their customer service reps are honest animal lovers. I’ve been recommending Healthy Paws to all my friends and family members. One of the best decisions I’ve ever made!
- INSURER:
Healthy Paws
- POSTED: 07/29/2020
- BY: Kelly
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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I have been very happy with how quickly you reimburse how fast calls are answered and how responsive your staff is.
I have been very happy with how quickly you reimburse, how fast calls are answered and how responsive your staff is.
- INSURER:
Trupanion
- POSTED: 07/29/2020
- BY: Julia
- BREED: Mixed breed
- AGE OF PET: Over 11 years
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Would recommend
The customer service person, I believe her name was Megan did an excellent job answering my questions and reviewing the coverage.
- INSURER:
Trupanion
- POSTED: 07/28/2020
- BY: Gisele
- BREED: Doberman Pinscher
- AGE OF PET: 7 - 10
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Great service
Enrollment was fast and easy. I made an error when creating my account, I clicked on the chat and had an immediate response, the girl fixed the problem with in five minutes. Great experience.
- INSURER:
Trupanion
- POSTED: 07/26/2020
- BY: Mary
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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Recommended by the veterinarian
Recommended by the veterinarian
- INSURER:
Trupanion
- POSTED: 07/24/2020
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Wonderful!!
healthy paws is a wonderful pet insurance!! I have never had an issue with them and they process claims very quickly!!
- INSURER:
Healthy Paws
- POSTED: 07/17/2020
- BY: Kara
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Customer service is wonderful program is easy to use well worth the cost
Customer service is wonderful, program is easy to use, well worth the cost
- INSURER:
Trupanion
- POSTED: 07/17/2020
- BY: Jina
- BREED: Mixed breed
- AGE OF PET: Over 11 years
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Easy to use the app from your phone
I like the easy to send your claims from your cell phone using the app
- INSURER:
Nationwide
- POSTED: 07/15/2020
- BY: Maira
- BREED: Maltese
- AGE OF PET: 7 - 10
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always fast and accurate.
always fast and accurate.
- INSURER:
Trupanion
- POSTED: 07/15/2020
- BY: John
- BREED:
- AGE OF PET: 7 - 10
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Best in business
Always great to work with. No hassle. Customer friendly.
- INSURER:
Nationwide
- POSTED: 07/14/2020
- BY: Aditya
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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