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Healthy Paws has been invaluable to myself and my dogs. I have a toy poodle and a pomeranian that are covered under my plan. My pomeranians heart stopped during a routine dental cleaning - they were able to revive her, and with additional testing that was needed, it would have cost me thousands without pet insurance. I also have a toy poodle who developed severe gastrointestinal issues, and healthy paws has had us covered every step of the way. Healthy Paws pet insurance is by far the best decision I have ever made!

I have had a wonderful experience and recently saved over $500 when my dog swallowed a napkin and couldn't pass it on her own. Have recommended to many friends!

I didn't speak with a representative about a claim. I just sent my claims in via email. Thus the reason for the 1 as there was no N/A

Claim form was easy to print at my local vet and complete before I even left that day (recommend you be proactive with the vet clinic and get everything in order, most vet clinics will fax the claim forms with no fee). Customer service was excellent and helpful. Within 7 days of the vet visit I had the claim resolved and the payment sent to me. Really happy with how easy everything was.

Excellent customer service, and the managed to cover my expenses fully after the deductible.

We have had Trupanion for years and have never once made a claim as we do our best to keep our pets healthy and safe. However, when one of my dogs could barely stand due to back pain, we made our first claim, only to be denied due to it being a "pre-existing" condition. The vet visit they cited was for what we suspected as back pain, but turned out to be an upset stomach, completely unrelated to his back. That does not matter. Because we went in for what we thought was back pain, regardless of what the actual diagnosis was, counts as back pain and a cop out for Trupanion. Save your money, put it in a small emergency fund, but I would definitely not recommend giving a single cent to this company.

My payment has not yet arrived but the fault is mine. I have been extremely satisfied! Great job!

I have let all my friends and family know what a relief it was to have Trupanion when we have faced major illnesses/accidents with our dog. The trauma of having a sick pet is hard enough and it is such a relief to be able to contact Trupanion and get prior approval of claims so that we are not faced with financial trauma as well.

I have let all my friends and family know what a relief it was to have Trupanion when we have faced major illnesses/accidents with our dog. The trauma of having a sick pet is hard enough and it is such a relief to be able to contact Trupanion and get prior approval of claims so that we are not faced with financial trauma as well.

Our first claim required the vet to submit the prior year's health history, which I didn't expect. However, the claim was handled quickly and my emails were answered to explain the process. I'm very pleased with the coverage, payment and excellent customer service.