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I can't provide enough positive feedback for your claim process and overall customer service for my dog's pet insurance. Thank you for the quick turnaround and easy to follow instructions on submitting a claim.

My tomcat is a loveable, wonderful delinquent. He brawls. He gets neurotically stressed out when I travel and his bladder gets all inflamed. Last winter he got cabin fever so bad he barbered a big patch of fur off his hip and had a bald patch for months. I love him, and I love having a quality insurance company behind us to help me out when he needs muscle relaxers or medicine or special treatment at the vet. In a perfect world, I'd have a quiet, sweet, even-tempered kitty. In the real world, I've got Jimmy and Nationwide on my side! Thanks, Nationwide!

So happy I decided to get this pet insurance! Filing claims is easy and the turn around time to receive reimbursement is very quick! Extremely pleased!!

Thank you for such great service! It’s such a comfort to know you’ve got our back when we need you!

I hemmed and hawed about which pet insurance company to go with. Due to per medical condition coverage limits and $50 per incident deductibles as well as coverage exclusions I wasn't going with this company. My friend and I basically made a spreadsheet, read reviews, etc. Coverage for exam fees was important to me. I work at an emergency/specialty vet hospital and the exam fees start at $175. I did not want to find myself in the position of having to choose between taking my dog to an ER/vet vs. worrying at home. Too many times I've seen sad outcomes when owners have waited due to financial concerns. Two fellow employees chose ASPCA. After hearing that baby gates and ice packs needed for surgical recovery were covered I was sold. I made the right decision. I've filed four claims, each one was processed and reimbursed in a very reasonable amount of time. There was no back and forth asking for more info, etc. (something I frequently see with other insurers). Don't hesitate to go with this company, you'll get great coverage and equally important, peace of mind.

Can't say enough positive things...always so easy and professional

My dog is now 10 years old and has a problem on his front leg and needed a lympoma removed. Trupanion reimbursed us for most of his hospital costs, thank you it's good to know you came through after all these years of payments we made. thank you

Speed of claims could be faster, but once processed, money was sent instantly! Otherwise thankful to have this support in my corner!

Hartville Pet Insurance has been an excellent service, from claim-filing, to speed of reimbursements, to customer service overall. Hartville has made filing a claim easy, accessible, and stress-free. Hartville also provides claim reimbursements very quickly and the option for direct deposit definitely speeds up the process and makes it convenient. I was shocked to have received a call from a Hartville associate to check up on how my pet, Oliver, is doing and very-much appreciate the great and personalized service. I would absolutely recommend Hartville to other pet owners.

Can't say enough good about Trupanion. They have always been there when I needed and with such ease. I am so pleased I enrolled when my pup's were babies :)