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Thank you so much for checking in on Cyrus. He is doing great with the medication necessary for his condition. The medication Viokase, which he needs to live a healthy life is very expensive, we thank you for covering the majority of the cost. He will need this medication for the rest of his life. We are extremely pleased with all the help you have given us with all of our dogs. We have been a customer for the past 15 years and have recommended you to many friends and family.

This is our first and only cat so we were clueless about what to do when he became seriously ill. The emergency vet bill was considerable. Nationwide makes the claims submission process so easy and they reimburse very quickly. It definitely made an otherwise stressful situation more tolerable.

Nationwide attends to the the bills in a prompt and responsible manner. Their followup to check on the dog adds another dimension of caring. Very pleased with the company.

I have 2 dogs insured and the cost went up $80 this year and I am now spending $200/month on top of $500 in deductibles. My dogs are only 5 and 7.....I am afraid of what it would be in ten years and more! This is already too much for me. I feel stuck between a rock and a hard place because it is not wise to change due to preexisting conditions and more. I do not know what is going to happen and it is very disheartening. I should have done more research!

ASPCA Pet Insurance has been very important in the care of our three dogs at various ages and stages of life. Customer service is excellent and the online submission of claims works seamlessly. It is something you hope not to use, but we have made frequent use and have felt like it has been a very good value. Most recently, our 1 1/2 year old had a major hospitalization (which fortunately resolved itself without surgery) and our claim was handled promptly and reasonably.

The claims process and turn around time has been simple and quick.

Amazing customer service and follow up emails

I used Pets Best in the past for another dog. Back then, it was a fraction of what I'm paying now (less than 25% of what I'm paying for a young Labrador. This was a senior great Dane who should have been much more expensive). Maybe, the more something costs, the more you expect out of the service. My two most recent claims were my first with this young dog and I knew that they would go toward the deductible. What I didn't know (and what the company did not do in the past) was take a "co-insurance" out of my deductible. In other words, instead of, for example, putting my $100 vet bill toward my $500 deductible, they only put $80, since I selected an 80/20 plan. I've never in my life seen this done before. So, my $500 deductible is really a $600 deductible. It's dishonest, and I have no idea if this is even legal. We have my other dog on Hartsville. I may switch.

Year two with Nationwide Insurance for our little guy Pablo. I highly recommend Nationwide for anyone considering insurance for their furry family member! The customer service is excellent, the ease of filing a claim is impressive and the response time is prompt with clear details provided on processed claims.

It's so wonderful not having to worry about basing your pet's health on your financial status. I would never consider NOT having insurance. So easy to file claims.