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Embrace has been great! I wish their Claim process took a little less time, but it makes sense that they want everything to be in order before reimbursement happens.

I have the whole-wellness plan for my puppy and it is worth every penny (which even then isn't much monthly) and gives me the relief in knowing I can make the best decisions for him without worry of debt. We get 90% back on all claims which makes those pesky vet visits and routine check-ups a whole lot easier on the wallet. Not to mention the processing for claims is quick!

Very nice, friendly and helpful!

Best decision ever to get pet insurance with Embrace. Our Trixie means everything to us and Embrace has been so quick in processing our claims that all her medical needs have been met. Highly recommend them.

I submitted expenses from a recent vet visit. The appropriate items were covered, and I understood that those that were not were not to be covered by my policy. I was completely satisfied with PetsBest's service.

I have been a breeder for 15 years. I own 9 Golden Retrievers and every one is covered. It gives me incredible peace of mind to know that I do not have to be financially burdened, or delay treatment due to lack of funds. I have yet to have a situation which was not covered. I file my claims online and have my check reimbursement within 10 days without fail. I wish my own health insurance was this good.

As always, the process was quick, without hassles, and with the expected outcome.

ASPCA has been super easy to deal with. Claims are easy to file online, payment is quick and they always follow up with a phone call to see how the patient is doing. Staff are friendly and caring, I would recommend this insurer to anyone.

My 17mo GSD Kalyx experienced aspiration pneumonia. No indication other than he had signs of breathing difficulty - I took him to the local ER, then our vet, then overnight to our critical care facility. The first 2 X-rays said he was getting worse, but miraculously he responded to treatment. He never looked like he was sick after the third round of treatment! Embrace covered every treatment and was so compassionate to talk to when I called. Although I don't personally know the Embrace staff, I consider them friends after this plus a past devastating loss. Please consider me as a lifelong, devoted client.

My 10mo baby Baron fell victim to a previously trusted dog sitter while we were out of the country. After days of neglect, he was seen by three veterinary centers: our own vet, then our regional specialty care hospital, then a last ditch effort visit to try ventilation at the last, best facility available. He died in my brother's arms, with me crying goodbye on speakerphone. Embrace never asked questions about our many claims, during our grief. Embrace's staff sent us a condolence card, hand signed by over a dozen employees. Embrace created an online "lighted" candle for a month for Baron, and sent that website to me to share. This compassionate response is above and beyond any company I've ever encountered. Every memory I have of those final days - and what could have been a worse financial insult - is in part softened by the compassion Embrace showed my family in our grief and recovery.