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It has been 4 weeks since my dog's surgery and i have yet to be reimbursed for allowable expenses.

It has been 4 weeks since my dog's surgery and i have yet to be reimbursed for allowable expenses.

Trupanion couldn't be easier to work with. The claims were submitted and paid promptly. Thanks you.

Trupanion couldn't be easier to work with. The claims were submitted and paid promptly. Thanks you.

We purchased our first pet ins. policy on 3 dogs, 2/12. Initially, I was somewhat sceptical which was reinforced by the denial of an ear infection claim on one of our Labs w/pre-existing allergies, even though she didn't have a history of ear infections and her allergies are extremely well controlled w/Atopicia. BUT, when our other Lab got a small bowel obstruction and needed emergency surgery ($4,000), Embrace performed at a 10 out of 10 rating. The claims were processed in a very timely manner and the customer service at Embrace has been stellar. You always speak to a pleasant and well informed person w/out waiting. The Lab that had the obstruction surgery in Nov/12 is currently in surgery for a TPLO (knee repair). I submitted pre-certification info and heard from Embrace the same day approving the estimated charges($3,200). Embrace has been worth every penny we paid for the policy and more, because peace of mind, knowing that we can do the very best for our furry family members is priceless.

Have had Embrace for close to 3 years. One year ago, my beagle tore a ligament (CCL injury). Embrace has done exactly as they advertised. Was reimbursed 80% of my costs (as defined in my policy). In addition to the surgery costs, have also had Embrace's help with recuperation therapy and getting my dog back to "normal". Many Thanks!

Our experience with Embrace has been nothing but wonderful. Our vet office often forgets to include important information on the claim form, and Embrace takes the initiative to contact them and keep us updated until everything is complete. It is a relief to not be stuck in the middle of the process, yet be informed as to the status of every claim. I am truly thankful for their diligence and thoroughness.

Great communication and fast payment. Very transparent company!

Petsbest works fast to pay claims, my reimbursement was direct deposited 9 days later for the initial claim, and the follow up claim took 2 days! The customer service is exceptionally helpful and friendly and I couldnt have asked for a better company to insure my big babies.

We have multiple pets insured by Pet Partners. In particular, Trevar, our Scottie was without major medical issues for many years under his policy, however over the past two years medical issues arose-numerous diagnostics, surgeries, chemo, hospitalizations, etc. Needless to say our veterinary costs was exhorbatant but of course we would do whatever possible for our "Buddy." Two particular months of medical costs were in excess of $6000. Pet Partners (based on our policies)reimbursed us at least $4600. Although their premiums are a bit higher that some other companies, the coverages they offer are top notch and their reimbursements based on policy selection as you can see by the above receipt, are exceptional. They also give you an extended amount of time to file, and once filed benefits are dispersed promptly.