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They are extremely helpful and understanding.

Wait time was long, but customer service rep was extremely helpful once connected.

This is the first time I have used a Pet Insurance Company and I am very satisfied with the ease and efficiency which my first claim was processed. Ready to submit the latest ones!

I’ve never had and issue with Trupanion. I’ve always been very happy with them.

So far the process has been positive.

Submitting a claim online was simple and quick, and it was processed expeditiously.

Dalton is always taken care of under Nationwide. I bought pet insurance at the perfect time as my pitbull is about to turn 5. He has been developing allergy problems, anxiety and ear problems. When i take Dalton to the vet I submit the claim online and i get reimbursed in no time. Nationwide has been a pleasure to deal with. I have not had one issue with them since I got my dog insured.

I purchased pet insurance when my rescue was a puppy. I've had many rescues but this was the first time I adopted an 8 week old. I made a decision to buy pet insurance and was so glad I did. From the first year when she was spade to the current year when she suffered bladder stones for the second time around, Nationwide was there and provided incredible coverage. Most recently she scraped up her paws at the dog park and I immediately took her to the vet. I didn't hesitate because I knew Nationwide would promptly reimburse me for the visit. I adopted another puppy about a year ago and I use Nationwide for him too.

Great coverage. Vet submitted bill paid no questions asked. Provided full and quick payment. I am impressed and very happy I selected nationwide

I didn't expect the puppy to get sick. thank you Trupanion