5
out of 5
Verified
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5
out of 5
Verified
5
out of 5
Verified
5
out of 5
Verified
5
out of 5
Verified
Claim was already filed & processed by vet & Trupanion when I came to pick up my dog…within 2-3 minutes.
Claim was already filed & processed by vet & Trupanion when I came to pick up my dog…within 2-3 minutes.
- INSURER: Trupanion
- POSTED: 02/21/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
5
out of 5
5
out of 5
Verified
Trupanion was very fast at processing both of the claims for Bria and we received our reimbursement via check shortly after!
Trupanion was very fast at processing both of the claims for Bria and we received our reimbursement via check shortly after!
- INSURER: Trupanion
- POSTED: 02/16/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
1
out of 5
This company is a scam!
At first, I thought this company was great. I started a policy after paying out of pocket for a major surgery. I paid $50-65 a month for 5+ years before I had to actually submit a claim. My dog had ripped out his teeth and the claim for the initial vet visit went through just fine because they knew I hadn't met my deductible. When I filed a claim for the surgery to fix his jaw and teeth, they took 3 MONTHS to process it and then came up with an excuse that they can't cover it because his teeth hadn't been professionally cleaned. NOBODY from customer service was willing to help me. I ended up paying $2500 out of pocket for a surgery that should have been covered by my 90% policy and the trauma he endured. I tried to resubmit the claim explaining that they had categorized it incorrectly and they deleted the claim without ever contacting me. I could not despise this company more. They got thousands of dollars out of me over the years but refused to help me when I actually needed them.
- INSURER: Pets Best
- POSTED: 02/14/2022
- BY: Jacquelyn
- BREED: Mixed Breed Medium (20-70 Lbs)
- AGE OF PET: 7 - 10
5
out of 5
Verified
They have come through for my dog’s recent diagnostic work up for a cancer and reimbursement was very helpful and prompt.
They have come through for my dog’s recent diagnostic work up for a cancer and reimbursement was very helpful and prompt. I believe they will continue to support me through her surgery for this and subsequent treatment.
- INSURER: Trupanion
- POSTED: 02/14/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
5
out of 5
Verified
Easy to submit claims and get questions answered whether by phone email or website.
Easy to submit claims and get questions answered whether by phone, email or website. Quick turnaround on claims as well. All around a great experience relieving some of the stress of my bebe's issue. Highly recommend to any dog or cat owner!
- INSURER: Trupanion
- POSTED: 02/10/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10