5
out of 5
Verified
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5
out of 5
Verified
Trupanion is easy to deal with.
Trupanion is easy to deal with. There are some things I don’t like, I was having financial problems and had to change my dogs deductible. I am no longer able to go back to what he had before I had financial problems. During this time of Covid related financial problems; I do not think that this is fair. His insurance kept going up and make changes due to increased premiums. I believe that the recorded calls and the information you share with the very nice and understanding employee gets sent on to the corporation and they make the decisions on how and when to increase your premiums.
- INSURER: Trupanion
- POSTED: 09/25/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
5
out of 5
Verified
5
out of 5
Excellent
The Embrace response was excellent. My policy covered the full scope of treatment from the initial diagnosis of a malignant tumor, removal of the tumor by a Board Certified Surgeon BCA DACVS, almost a month of radiation therapy and continuing post-surgery monitoring by an Oncologist. It's been over a year now since the initial diagnosis. Maggie is cancer free, in great physical condition, and turns 11 next month. Embrace provided coverage with no question, for the entire time . Based on my experience, I highly recommend Embrace for insurance coverage.
- INSURER: Embrace
- POSTED: 09/23/2021
- BY: Bob
- BREED: Golden Retriever
- AGE OF PET: Over 11 years
5
out of 5
Verified
5
out of 5
Verified
5
out of 5
Healthy Paws has provided exceptional Service
Healthy Paws has provided exceptional service ever since our Standard Poodle was diagnosed with Pseudomonas aeruginosa. We have been working with Healty Paws for over a year. Our primary Vet Dr. Brian Reister referred us to Animal Dermatology Clinic in Portland OR. and we have submitted claims from both of these Vets. Healthy Paws always provided prompt and caring service.
- INSURER: Healthy Paws
- POSTED: 09/18/2021
- BY: Michael G
- BREED: Standard Poodle
- AGE OF PET: 7 - 10
5
out of 5
5
out of 5
Verified
its the reason i go through them pet friendly and very friendly over on the phone and on there chat.
its the reason i go through them pet friendly and very friendly over on the phone and on there chat. I highly recommend them to any one who wants a peace of mind.
- INSURER: Trupanion
- POSTED: 09/14/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
I have a claim pending that was rejected for reasons that seem like a "knee-jerk" reaction rather than trying to gain an understanding about "pre-existing conditions" that didn't exist in this case.
I have a claim pending that was rejected for reasons that seem like a "knee-jerk" reaction rather than trying to gain an understanding about "pre-existing conditions" that didn't exist in this case. I chose Trupanion as an insurance provider that looks to help its insureds rather than looking for reasons NOT to pay a claim. At least that's the impression I'm left with resulting this claim so far.
The reason I didn't mark it down with a lower score is a result of the superb handling of my questions and concerns on the Chat with "Kat". She was very polite, helpful, friendly and represented Trupanion in a very customer-focused fashion that I would have expected.
- INSURER: Trupanion
- POSTED: 09/09/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3