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My 3 year old Lula Belle had to have knee surgery. Embrace paid 80% of the surgery, her aftercare because she had problems after surgery and the 6 week post surgery X-ray. I simply uploaded the claim form and receipt - very easy process. This peace of mind came through in a huge way for me!

I adopted Ernie from the no-kill Mountain Brook pound in 11/2016 and bought his health insurance policy from you immediately. We have had two surgeries related to stones in his bladder; we have avoided surgery for torn ligaments in his knees (the scar tissue supports them fine; and most recently had to have treatment for an infection caused by another dog biting or scratching him. I believe you have been very responsive in meeting our needs. Because I treat my animals as if they were my kids, I could not afford to have Ernie were it not for health insurance. Thanks so much. A Sister in Christ, L. Sue Keith

Great service and friendly and kindly to talk up if needed

Always the best customer service and claims are processed quickly!

Easy too file a claim the only things takes a while too get a refund but when you do it’s a good amount you get back

Have had good service with Trupanion for years

First claim with several doctors visit. Turn around time for approval/denial was prompted. Detail information easy to understand. What was approved and what was denied was explained in detail. Great professionalism!

I have insured my Labrador Retriever with ASPCA Pet Health Insurance for more than ten years. Ever since he ate an entire banana (peel and all), I've known that you have to find some way to hedge against the risk of high veterinary bills. Paying a yearly premium to ASPCA Pet Health Insurance helps me to do just that. Some years we've more than made up for the premiums in terms of claims submitted. Other years we've had few bills to cover. Overall, though, the peace-of-mind that comes from knowing that our largest bills would be covered is well worth the price of coverage.

Nationwide has been extremely efficient and honest in processing claims for my pet. The electronic claims filing process makes everything easier and quicker. I have never had to pick up the phone to speak with a representative.

Very knowledgeable and friendly. When I called I wasn’t expecting a friendly conversation, I was a typical boring yes and no conversation and never make you feel like you need to get off the phone now.