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They kept wanting in information I couldn't get I didn't know what to do I said just let it go it's not that big of a deal just cancel my claim

Ginger is my baby! I got her from Operation Kindness when she was just 7 months old. She has been right by my side through my major illness and surgery. When she got acanthomatous ameloblastoma, at age 8, I was devastated. She has had to go through a partial maxillectomy, having two molars and part of her lip removed, and 18 treatments of radiation. With the success of this treatment, she should be able to reach her full life expectancy of a golden retriever. I wouldn't have been able to get treatment for Ginger if I hadn't purchased Pets Best insurance. I am grateful to you every day for the care to make my precious Ginger well!!!

Easy and fast process; great communication and caring staff

I got Embrace for Micah when he turned 2. Every year the premiums went up a little but thank God I never had to use the insurance. Such a healthy boy. It was just there "In Case." Well "In Case" happened in 2017. Embrace came through in flying colors. They even covered some things that weren't covered. No medical decision I made on Micah's behalf was based on anything other than his wellbeing because he had Embrace. I highly recommend them.

I love this pet insurance would recommend, fast processing of claims

I have purchased pet insurance policies from other insurers in the past; however, never renewed after the first year. Once I discovered Embrace is offered through USAA, I purchased it immediately because of USAA's reputation. It was a great decision. I will be a life-long customer of Embrace Pet Insurance because they are serious about serving their customer and there are no technicalities when it comes to getting reimbursed. Now that I have signed up for Direct Deposit I receive my reimbursement within 2-4 days! REALLY! I am thoroughly impresses with the responsiveness of their customer service reps, their knowledge and their dedication to provide great service. You will be very happy with this company.

I have had Trupanion since 2013 and I would not be without it. I have compared Trupanion side by side with other pet insurance companies and it has come out on top in benefits and affordability, especially for those with multiple pets. My most recent claim dealt with one of my dogs who had been outside in the early morning around 3:00am only for thirty minutes when she came back inside the house with her head completely swollen up. I rushed her to the Emergency Vet Hospital and it was confirmed that she had encountered a rattlesnake and was bitten in the face. Antivenin was administered immediately to counter the effects of the rattlesnake venom and she was monitored until the emergency vet hospital closed and then I was advised to take her to my regular vet for further monitoring and testing through out the day and possibly additional doses of antivenin if warranted and copies of all of my dog's paperwork were being faxed there so they knew we were on our way. When we arrived at our regular vet, we were expected and my dog was taken right in and set up to be monitored and examined by the veterinarian there. I received update calls and as the day progressed, things were looking good. Fast action on our part and getting treatment averted any additional damage from the snake venom. Trupanion paid the claim without hesitation.

As a longtime customer with a large-breed dog, Embrace has been invaluable in covering our Berner. Submitting a claim is painless, and we've always gotten a very prompt response. Checks arrive very quickly for covered claims, and they have never attempted to skirt around covering something! I would cover all my pets with Embrace in the future.

Thank goodness we choose Embrace for our puppy. You never think anything could be wrong with your beautiful puppy. We welcomed Gracie into our family at 8 weeks old and instantly feel in love. She was a bundle of energy and just loved to play and run. At 9 months we realized she was not walking quite right. She needed surgery to correct her elbow that didn’t grow right. Having Embrace helped us get her needed surgery without putting so much stress on the budget! Embrace makes the process easy and I highly recommend them.

We have had Trupanion for over 4 years now for our 2 French Bulldogs (GiGi is 10 & Lola is 3). Lola was just diagnosed with IVDD a few weeks ago and had to undergo surgery for 2 herniated disks. Needless to say it was a stressful time - the process of diagnosing, trying meds/rest and seeing that she was in a lot of pain. When they determined that she needed surgery, we were relieved to have a solution and to know that the surgery had such a high success rate. She is on the road to recovery now. That is certainly enough to be thankful for but it is an extra blessing that Trupanion covered the majority of the costs for the surgery and they approved our claim in one business day! That is amazing, if only health insurance for humans was so efficient! We definitely recommend Trupanion - the customer service has been exceptional, definitely worth having!