Trupanion is awesome!!
I have six dogs, and each is covered by Trupanion. My most recent claim was for a torn ACL on my 11 year old. Altogether it was totaled over $3,000.00. Trupanion processed my claim and paid it in an extremely fast manner - wish other businesses and/or insurance companies were as great! I would recommend Trupanion to all pet owners - it takes a lot of the worry away when your fur baby is sick or hurt.
- INSURER:
Trupanion
- POSTED: 12/12/2017
- BY: Kiki
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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Healthy Paws exceeded all my expectations...I highly recommend them!
We purchase insurance and hope we never have to use it but when we do we expect the claims process to be quick and painless.
Healthy Paws Pet Insurance has exceeded all my expectations. Their customer services was 1st class and their claims process was extremely quick and easy.
This being my first claim (hopefully last), they helped me through the claims process which allowed for a quick reimbursement of my vet expenses.
If you want world class service, I highly recommend Healthy Paws Insurance.
- INSURER:
Healthy Paws
- POSTED: 12/08/2017
- BY: Julio
- BREED: Birman
- AGE OF PET: 0 - 3
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Refusal of claim due to their system being down/merge?!
As any pet parent knows, these are our children, not pets. So my husband and I signed our child up for insurance as one does. It took e-mails and a call to get an acknowledgment to our purchase and registration (this is key here). Apparently their slow tardy reply is due to a merge/migration. Our baby starting showing signs of kennel cough to the point I truly thought the next morning he was going to die in my arms at the vet. The inability to get up, shaking, the cough/honking noise followed by the white foam spit. After antibiotics and cough meds the culture showed a simple virus, not the dreaded kennel cough.
So I submit our claim with vet info, bills etc. and wait for it ... remember that down time between Figo taking our money, registration and their acknowledgment email? Well - they did not start his insurance till they chose to which means my baby was in some sort of waiting period still and not covered BY A DAY. Thank you Figo for once again proving insurance companies are only out to steal money. Our policy is cancelled and I will make sure everyone knows that you guys are worthless thieves ...
- INSURER:
Figo
- POSTED: 12/08/2017
- BY: Heather
- BREED: Labrador Mix
- AGE OF PET: 7 - 10
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Recommend to everyone
Everyone I know, who has a pet, has been given your information so they can get their pet insured.
- INSURER:
Trupanion
- POSTED: 12/07/2017
- BY: Bonnie
- BREED: Mixed Breed Dog
- AGE OF PET: Over 11 years
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So sweet
The woman I spoke with was so sweet, and seemed genuinely interested in my pup's wellbeing.
- INSURER:
Trupanion
- POSTED: 12/06/2017
- BY: Allie
- BREED: Terrier
- AGE OF PET: Over 11 years
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Very happy up to this point
The only reason l gave an 8 is because l recently heard about A pet insurance that paid for office visits/exams. I have been very happy with the service I have received from Trupanion up to this point .
- INSURER:
Trupanion
- POSTED: 12/06/2017
- BY: Peggy
- BREED: Mixed Breed Dog
- AGE OF PET: Over 11 years
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Thank goodness for Trupanion!
It’s bad enough to lose a beloved family member, but the thought of dealing with insurance afterwords is terrifying. Well, Trupanion has managed to, yet again, excercise outstanding compassion during the claim process, kept me well informed and made a difficult time a little easier!!
- INSURER:
Trupanion
- POSTED: 12/04/2017
- BY: Craig
- BREED: French Bulldog
- AGE OF PET: 7 - 10
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Many thanks
I can't put into words how truly grateful I am to Trupanion. I have insurance for nearly three years and never once had to use it. But when I needed them they came through in a big way. There was no hassle with the claim. While at the vet it took only 3 minutes to get my approval. Finding out that my cat needed surgery was scary enough without thinking about the financial burden. After I knew I was covered it quickly turned my attitude around. Thank you all very much for doing your part to take care of my, Zoe.
- INSURER:
Trupanion
- POSTED: 12/04/2017
- BY: Craig
- BREED: Snowshoe
- AGE OF PET: 7 - 10
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Always wonderful coverage
Trupanion has been a great company for insurance coverage. They always reimburse quickly without any stalling or dispute. Have been a very satisfied customer for many years.
- INSURER:
Trupanion
- POSTED: 12/02/2017
- BY: susan
- BREED: Greyhound
- AGE OF PET: 7 - 10
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Claims process has improved a lot this year!
I am so thankful that I spent the time and money to insure my dog. I didn't have a single claim the first year, but Belle suddenly developed allergies last year so we've had to see the vet a lot, have had all kinds of tests done, and have had to buy a lot of medication to try to help her. I had issues with claims approval last year, but this year after talking to a supervisor, things have greatly improved!! My claims are paid very quickly now and that really helps me care for Belle.
- INSURER:
Trupanion
- POSTED: 11/29/2017
- BY: Nina
- BREED: Doberman
- AGE OF PET: 7 - 10
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