Great customer service and responsioveness
Great customer service and responsiveness. When I called to get an explanation of the different tiers and changes from one pets coverage that I already had to a new one they were very thorough and patient in explaining all the benefits. They even took into considering where we lived when considering coverage given the proneness to certain viruses and bugs like ticks and lyme disease etc.
- INSURER:
ASPCA
- POSTED: 08/30/2018
- BY: Stan
- BREED: French Bulldog
- AGE OF PET: 0 - 3
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Customer service is great!
I’m very pleased with the service, I would highly recommend you to all my friends and family!
- INSURER:
Nationwide
- POSTED: 08/29/2018
- BY: Shari
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Quick claims processing is awesome!
I am very happy with how quickly Trupanion processes my claims and sends me a reimbursement check. They work great with my vet and get the job done quickly and clearly. It definitely gives me peace of mind, knowing that if something bad pops up with my pets health, Trupanion will be there for us.
- INSURER:
Trupanion
- POSTED: 08/29/2018
- BY: Kari
- BREED: Cavalier King Charles Spaniel
- AGE OF PET: Over 11 years
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Worth Every Penny!
I have to commend Nationwide on their reimbursement program for pet insurance. I have the total wellness package and my french bulldog, who is only a year old, has needed to use it several times, unfortunately. Nationwide has been top-notch in getting my claims processed and money back into my account in a timely manner, thank God!
- INSURER:
Nationwide
- POSTED: 08/27/2018
- BY: Sarah
- BREED: French Bulldog
- AGE OF PET: 7 - 10
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Couldn't be Happier
I have had the Whole Pet with Wellness plan for my dog Gracie for about 2 years and I couldn't be happier. Claims are always paid quickly and with direct deposit being available, the funds are in my account in a couple of weeks. This plan covers 90% of the bill, (minus the sales tax) after satisfying a once a year $250 deductible. So many plans exclude exam fees, wellness visits and have per incident deductibles. I am very happy with this plan and the peace of mind it gives me knowing I can always get my dog the best veterinary care that she needs.
- INSURER:
Nationwide
- POSTED: 08/27/2018
- BY: Robin
- BREED: Chow Chow
- AGE OF PET: 7 - 10
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Great insurance but too long to get claims filed
Great insurance for your pet wouldn’t have any other I wish it didn’t take so long to get the claims filed
- INSURER:
Nationwide
- POSTED: 08/27/2018
- BY: Alan
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Knowking we had coverage through Nataionwide was a great comfort when our dog Jasmine became so sick.
Knowking we had coverage through Nataionwide was a great comfort when our dog Jasmine became so sick. Not having to worry about how much each test was going to cost made it easier to focus on getting the best care for our baby girl.
- INSURER:
Nationwide
- POSTED: 08/27/2018
- BY: Janine
- BREED: Old English Bulldogge
- AGE OF PET: 7 - 10
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Payments are taking too long
I had to resubmit a surgical procedure that was not paid because no one requested the doctors soft notes. I have had to lay out a huge amount of money that is taking too long to reimburse. Up to this point everything was fine.
- INSURER:
Nationwide
- POSTED: 08/27/2018
- BY: Deborah
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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I love trupanion
I love trupanion and Trupanion has great customer service!
- INSURER:
Trupanion
- POSTED: 08/27/2018
- BY: Diana
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Easy access
Easy to file a claim with the app. The turn around time to get a reimbursement check is about 10 days. Very happy with this insurance for our puppy.
- INSURER:
Nationwide
- POSTED: 08/26/2018
- BY: Brianna
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
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