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From the people to the coverage and care --- 1000% worth it.

Claim reps are very polite, helpful, and professional.

Apparently my pet Dexter ate something (not sure what) and started vomiting for hours off and on every l5 to 20 mins. You could tell he was in pain. Took him to vet and they did an x-ray which revealed a possible foreign body and said he needed an ultrasound, and they were closing and could not do an ultrasound there, and substitute vet sent me to another place for tests and ultrasound. There was definitely inflammation and a possible foreign body which showed up. Subsequent, all seemed to start to clear and after a few days on a bland diet, Dexter was fine again and back to his old self. It was so nice to have the Pet Insurance at a time like this and it really helped a lot. Dexter has been fine since and enjoying himself. We both thank you for being there for us when we needed to help with these bills. Thanks again.

Lucia had not been eating which prompted her visit the vet. Her liver enzymes were elevated 10 fold, and x rays showed no abnormality to explain it. She was referred to a specialist who performed an ultrasound and more bloodwork and gave medications to support her liver function. As of this week, she has officially been discharged from the specialist as her liver enzymes are stabilized after three months of not being on medications. This was a scary ordeal for me and my Lucia, and we are both VERY happy to have had PetsBest behind us and to be 100% healthy again. It is still unexplained as to what caused the liver elevations, which is the hardest part of this but we are relieved for it to be over.

After losing my German Shepherd to cancer six years ago, I became concerned about not being able to afford treatment for my dogs now should something happen. Pets Best was recommended to me by a friend who has used them successfully for many years. I was hoping not to have to use it, but this year I found out firsthand how LUCKY I am to have chosen an insurance policy that covers what I need it to, unlike competing insurances. I have filed several claims this year due to an undiagnosed liver issue and have been reimbursed 80% (minus my $50 deductible) with NO hassle, VERY prompt service, SUPER compassionate and professional customer service, and EXCEPTIONAL timely processing. I am 110% impressed with Pets Best and thank the stars that I made the decision to insure my furry children. It feels SO good to know I have Pets Best backing me and my dogs, and I know I will be able to afford anything they should need in the event of an accident or illness.

The whole team did a great job in processing our claims. They responded very quickly to the invoices. Checks were cut in a matter of days. go tell that to your regular insurance company. And they continued to follow up and check on our pet's condition.Well done.

I submitted my claim for my Corso Lupa and before you know I received a email stating it was processed and a check is on the way. I highly recommend Embrace for anyone that has a pet. So much better than my prior insurance companies. Just so you know Embrace I will be adding my new pup in December. Thank you so much for your prompt and courteous service. One pleased customer.

Our dog was in for is wellness check up and shots. Couldn't be happier with how our claim was processed. It was fast, easy and the follow up was great. Customer service was wonderful. In 4 years of doing business you have always been a "10". Very attentive. Glad our dogs are insured with Embrace.

My 13 year old cocker got an infected wound on her back that required a series of surgeries. Thankfully, we had insurance which meant we ended up only being out of pocket about 1/3 the total cost. It really helps to know that when something happens you don't need to make a decision between doing what's right for your best friend and paying the mortgage that month! :)

My 13 year old cocker got an infected wound on her back that required a series of surgeries. Thankfully, we had insurance which meant we ended up only being out of pocket about 1/3 the total cost. It really helps to know that when something happens you don't need to make a decision between doing what's right for your best friend and paying the mortgage that month! :)