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Always such great service and kind, compassionate and knowledgeable staff.

I tell all my pet lovers to get your pet insurance!! Well worth it!!

Luckily i've not needed to made a claim, so this review is more of my buying experience and then being a member for around 6 months. I read a lot of reviews to find a price vs coverage balance for my 2 year old Poodle mix. Figo was incredibly competitive and the policy information was clear. What I really like about this insurance is the user-experience, the website looks good, is simple to use, you can SMS customer service and store your pet records in the cloud for when you need them. I easily signed up to Auto Pay with my bank, got a discount for adopting a rescue and feel that if I need to use them, then they will be there.

Customer service was awesome! They are very courteous in our communications.

We love Trupanion

I've had healthy paws insurance for almost five years now for my dog Dexter. It's been the wisest investment I've made in years. The policy and protection are first rate. The cost is very reasonable. The claims process is quick and easy. Plus they have paid without issue on every single claim. I will be with them for life for all my pets.

You guys have been Absolutely outstanding in working with me as I juggle fun these past four years being out of steady work my cat lucky means the world to me and I would hate to lose his insurance policy. Also you have been outstanding in getting my claims paid quickly, even though I've only had a few. As a final note, I give Trupanion “100 Extra Credit Points” for hiring customer service associates who always speak American English on the telephone—highly unusual in today's world. Thank you very much.

People on phone are the most polite and efficient.

You guys are great!

Everyone has been so nice and answered all my questions about any & everything!