Peace of mind and great customer service
Veterinary expenses are real surprises! .... but this company helps you to face those difficult situations with peace of mind and great customer service.
- INSURER:
Embrace
- POSTED: 01/22/2018
- BY: Family
- BREED: Golden Retriever
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
I love Trupanion!!!
Trupanion is absolutely fantastic. They are easy to work with and everyone I speak to is always so happy and kind. I feel safe knowing they are taking care of my fur baby, Ollie.
- INSURER:
Trupanion
- POSTED: 01/22/2018
- BY: Christy
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Great customer service
Although I disagree with Trupanion's current handling of a couple of my claims, your customer service has been quite good.
- INSURER:
Trupanion
- POSTED: 01/22/2018
- BY: Wesley
- BREED: Mixed Breed Dog
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
They are the absolute best -
They are the absolute best - from doctors, techs and office personnel - I trust my pets in their care totally
- INSURER:
Trupanion
- POSTED: 01/22/2018
- BY: Pam
- BREED: Mixed breed (Unknown size)
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Claims are processed in a matter of days.
Claims are processed in a matter of days.
- INSURER:
Trupanion
- POSTED: 01/22/2018
- BY: Karen
- BREED: German Shepherd
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
The best!
Trupanion is the best! Thanks guys for making it possible for me to do the best thing for my pets.
- INSURER:
Trupanion
- POSTED: 01/22/2018
- BY: Robin
- BREED: Exotic Shorthair
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Speedy
I always appreciate when your employees express sorrow in hearing something is wrong with our dog. Makes the exchange feel personal. Also appreciate Mckinna's speed in getting the claim form emailed to me.
- INSURER:
Trupanion
- POSTED: 01/21/2018
- BY: Kerry
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Very friendly
Very friendly and eager to help
- INSURER:
Trupanion
- POSTED: 01/21/2018
- BY: Marilyn
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Every claim I have submitted has been processed in a timely manner.
Every claim I have submitted has been processed in a timely manner. Very quick
- INSURER:
Trupanion
- POSTED: 01/21/2018
- BY: Brenda
- BREED: Yorkshire Terrier
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
First,
First, you guys have been there when I really needed you. Second, the value received for the price paid is fair. Third, super easy online claim filing and fast claim payment. Last, but not least, your people. Whenever Ive spoken to a customer service rep, I feel like Im talking to a fellow animal person. Thats pretty great.
- INSURER:
Trupanion
- POSTED: 01/19/2018
- BY: Pamela
- BREED: German Shepherd
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No