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I am very happy with Embrace and would highly recommend it to any pet parent. Ive had it for all my 4 kitties for over 7 years now and nver had an issues with any of the claims. Two of the kitties have serious conditions , cancer and kidney failure , and having insurance literally saver their lives. It allowed us to provide them with the best treatments available. Embrace has very reasonable premiums , great coverage, and a very clear and easy to understand set of policies. Submission process is easy and the processing times is quick. Whenever I had to call , the customer services was super friendly and knowledgeable.

My claim was handled great fast and fair.

By far the best insurance company I've ever dealt with. Better than human insurance companies by far.....They should follow this business model!!!!!

fast and efficient when filing a claim

Very impressed on how quickly the claims we're processed and I received payment.

It was very easy to get through the process.

Called to change address as we have moved. Peter was courteous, professional.

I was charged a double deductible even though it was one issue. I emailed about it and no response was provided (over a week ago)

I have been with this insurance company for many years. I had 2 toy poodles that passed away a few years ago, now I have a toy yorkie. I have to say, I have never had a problem with this insurance company. I am very happy and have recommended them to my friends.

my claims went through quickly.. the problems regarding missing information was resolved without any issue.. the 2 times I had to call with questions, I was met with a friendly, informative person.. the plan and coverage is simply the best