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Pets Best did an amazing job for my dogs routine care claim process. It took just 5 days from the date I submitted the claim to when I saw the money in my bank account. Super fast process and what I loved was that they kept me updated by email the whole time. Not once did I have to reach out to them! They did everything flawlessly.

Be very careful at what they consider "pre-existing" because they actually list symptoms that could be caused by a multitude of reasons. They will do whatever they can NOT to cover a claim, even go as far as to manipulate the information to suit their needs. Then they don't follow their own precedence, in spite of doctor's notes that prove that a "condition" did not exist prior to the insurance effective date. Very unethical organization.

I treat my pets the same as my children. They get the best of everything. I am so glad that I have coverage for my fur babies. Having recently received news that one of my kitties has hyperthyroid and needs constant care, I am glad I have the support of Nationwide Pet Insurance. I do not have to worry if the bill is going to be too high. They are prompt and the electronic payments from my claims are amazing.

You have always been extremely responsive and I have no regrets getting my 2 dogs insured. Not sure how you all came up with Obesity on Zeeks last EOB though. He is Very far from Obese and not sure if premiums could go up with that in his file.

It is such a relief to have this insurance! When your pet is sick, it takes the financial worry away, and you can focus on getting your pet better.

It is so comforting to know that Nationwide has our backs with regards to our pups. Even though Jake is an older pup Nationwide has still been very caring with his needs.

Upon rescuing my Sadie, I thought pet insurance would be a good way to be covered in case something terrible were to happen. I knew in that case, I would be able to focus on getting her better instead of wondering about money. She has been covered since 2016, and each time something has cropped up with her since then, healthypaws has helped me to be able to take care of my girl. Being a college student is already so expensive, but it was 100% worth it to sign up with them. Had I not, I would't have had the funds to cover the last 6 months worth of emergency visits from Sadie's new diagnosis. Our vet bills in just the last month have been over $2000.00, but because of healthypaws, I have been able to take the best possible care for Sadie. Although she is still working on getting better, I have no worries, that I will be able to provide the best medical care. Thank you healthypaws!

This is my first time getting pet insurance and my experience has been fantastic! The coverage for my dog's wellness exams, medications, shots, and even a surgery have been great. The claim submission is very easy to do and I was reimbursed in a timely manner. I am very happy with Nationwide pet insurance!

I did A LOT of research on all the different pet insurance providers out there and Nationwide offered a lot more coverage for things that were important for my dog. They not only cover for emergency but for preventive, regular visits and shots as well as unexpected or unwanted issues all for the same monthly payment as the other providers. I have less stress knowing if anything happens my Cowboy is covered! I got the insurance just in time for an emergency and i am so thankful!

Overall we are pleased with our experience and the coverage. its a relief knowing that we have coverage in the event something truly catastrophic were to happen. My only complaint would be the claims administration process. On three occasions, the claims processors have stated that my claims were not accompanied by a receipt. When i go back and review the email where i submitted the claim, all 3 had perfectly legible copies of the vet bill attached. All this does is take up extensive time on my part to re-research which claim is being referred to and re-submit and it feels like an attempt by progressive to get out of paying anything.