5
out of 5
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5
out of 5
Jenny was kind and empathetic in a difficult circumstance and I am very grateful for the manner in which she dealt with my request.
Jenny was kind and empathetic in a difficult circumstance and I am very grateful for the manner in which she dealt with my request. Valuable service but more than that, kindness goes a long way to working through the problems that require us to need pet insurance in the first place. Thank you.
- INSURER: Trupanion
- POSTED: 02/12/2018
- BY: Robyn
- BREED: Cocker Spaniel
- AGE OF PET: Over 11 years
5
out of 5
1
out of 5
Denied claim when dog was injured
I love my dog and always want to be able to do all i can for her. She is 6 years old and healthy, but plays hard so i took out one of Petsbest's most expensive plans to make sure she would be well covered. She tried to jump a fence chasing a squirrel and ended up falling and injuring her back. I took her to the vet where a few x rays were taken and we decided to rest her and see if she improved. Petsbest denied all coverage for this claim. If I'm paying for accident coverage, my dog has an accident and gets hurt and they won't cover it, then what good is paying them to insure her?
- INSURER: Pets Best
- POSTED: 02/11/2018
- BY: HEATHER
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
5
out of 5
5
out of 5
Maria was so helpful in completing my claim. Thank you!!
Called a few times and thought my claim had everything needed but was not the case. Finally Maria took over and we got everything squared away. Claim was processed quickly. Thank you!
- INSURER: Nationwide
- POSTED: 02/09/2018
- BY: Rosemary
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
5
out of 5
Jodi was amazing!
Jodi was amazing!! She was so sweet and calming when I was in complete panic mode. She took care of everything so quickly. I have already told several of my friends about her. I was honestly hesitant about getting pet insurance but now I will never go without it! This operation was expensive and would have left me in a bad situation. Kudos to all of you! Thank you Jodi!
- INSURER: Trupanion
- POSTED: 02/09/2018
- BY: Heather
- BREED: Maine Coon
- AGE OF PET: 7 - 10
5
out of 5
Good customer service, quick processing
Good customer service, quick processing, always use it
- INSURER: Healthy Paws
- POSTED: 02/08/2018
- BY: Jason
- BREED: Chihuahua
- AGE OF PET: 7 - 10
5
out of 5
Sadly my dog is one of the unfortunate of non approval with his surgery he underwent.
Sadly my dog is one of the unfortunate of non approval with his surgery he underwent. For the reason, of his vets error on documents written. His vet had personally called as well as a letter written of correction but yet approval is being reviewed by the Appeal department for a good long 5 months now.
- INSURER: Trupanion
- POSTED: 02/07/2018
- BY: Liezl
- BREED: Mastiff
- AGE OF PET: 0 - 3
5
out of 5