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Lucia had not been eating which prompted her visit the vet. Her liver enzymes were elevated 10 fold, and x rays showed no abnormality to explain it. She was referred to a specialist who performed an ultrasound and more bloodwork and gave medications to support her liver function. As of this week, she has officially been discharged from the specialist as her liver enzymes are stabilized after three months of not being on medications. This was a scary ordeal for me and my Lucia, and we are both VERY happy to have had PetsBest behind us and to be 100% healthy again. It is still unexplained as to what caused the liver elevations, which is the hardest part of this but we are relieved for it to be over.

My 5 month old Chocolate lab started limping and soon we found out that he had to go through surgery which amounted to about $4,000. Thankfully I have HealtyPaws. They completed my claims in a matter of hours, their deductible is $100/Year and they reimburse up to 90% of everything but consultations, they even check personally on how Charlie is doing. Without them I would have had to give Charlie away of been buried in debt. I cannot thank them enough and I think 10 is even too low for them.

My dog, Chip, had to spend two nights in emergency care with severe stomach issues and dehydration from undetermined cause. Healthy Paws walked me through what would be covered -- pretty much everything other than the exam and deductible, including ultrasound diagnostic testing! And, all I had to do was snap a photo of my invoice to file my claim electronically. My reimbursement check was processed before Chip finished her anti-biotics! The representatives I spoke with and who sent the claim payment information all asked about Chip and how she was doing in every conversation. It was a very supportive experience all around.

I finally decided to buy insurance for my dogs and wasn't sure how it would work. My 8 month old puppy wouldn't stand up the night before I was leaving for vacation and my vet was closed. I had to take her to the ER for an exam and, it turned out, an enema. The bill was about $190.00. I submitted the claim on a Wednesday, had a response on Saturday and received my check the following Thursday. Excellent service!

I had another insurance company years ago for my other doggies and they can't even compare with the ASPCA insurance. They denied more than they paid, and we never knew when we might get reimbursed. We also always had to have the vet fill out the claim forms. None of that now. I can't tell you how pleased we are with all facets of our experience with the ASPCA and Kim, our customer rep

All expenses submitted have been processed within days. Communication with Embrace is excellent. I highly suggest considering the adding the Wellness Plan to any insurance policy purchased.

Have had Embrace for quite awhile for ny now 8 year old lab, Logan & our 3 year old rottie, Jewels. Out of the other pet insurance companies that I have had, they are the most professional & pleasant. I've never had any problems with any claims & How they notify you what status your claim is in. You never get the feline you were thrown into the insurance claim milky way! I'll never have another pet insurance Company for my babies!

Getting my insurance reimbursement was extremely fast and easy. From the time my vet submitted the forms until the time I received payment in my bank account, it took less than 2 weeks. Very impressed and definitely glad I signed up for insurance with ASPCA.

Efficient and caring

I've compared pet health insurances, I didn't know that Geico has one. Thus, thought of trying it.. and last Saturday I went to my Vet for my puppy's wellness. Submitted my claim Sunday, today.. Monday I received an email that I'm going to receive my claim check soon. That was a swift process! I'll tell my friends about Geico pet insurance.