Prompt service
My leonberger has had frequent visits to his vet for loose bowel movements. He was recommended to an internal specialist. He was diagnosed with chronic irritable bowel syndrome which can be lifelong. I submitted the $1,800.00 bill to Embrace and within a one week, they notified me that I would be reimbursed $1,400.00. The initial cost was surprising, as was the prompt refund that I received from Embrace. I was very grateful for the reimbursement.
- INSURER:
Embrace
- POSTED: 07/11/2014
- BY: Thomas
- BREED: Leonberger
- AGE OF PET: 7 - 10
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happy with service
My little Abby is very rambunctious and always getting into trouble. Needless to say, I was at the vet quite a bit when she was a puppy. Whether it was for illness or wellness, ASPCA was and is always prompt with their service. Thank you so much for covering her!!
- INSURER:
ASPCA
- POSTED: 07/08/2014
- BY: Jenelle
- BREED: Miniature Dachshund
- AGE OF PET: 7 - 10
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So far so good!
Embrace has been wonderful so far! I haven't had any trouble and each customer service person I've dealt with via e-mail has been friendly and responsive. My only complaint was a long wait time over the phone and a not so friendly representative once I did get through.
- INSURER:
Embrace
- POSTED: 07/03/2014
- BY: Melissa
- BREED: Pug
- AGE OF PET: 0 - 3
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Embrace is the best!
I've only had good experiences with Embrace Pet Insurance. Since opening an account about a year ago, I've filed several wellness and injury claims as well as pre certification for surgery, and have received refunds in a timely manner each time. The amount of the refunds has always been as expected and there have been no problems with receiving the appropriate amount each time. Customer service representatives are always cheerful and polite, and they also seem to really care about the well-being of my dog when I mention a medical issue. I only wish their website was a bit more user friendly when it comes to payment and my information. It would help if I could update information (i.e. payment information, etc) on the website rather than having to call during business hours, but that's a small detail. I think Embrace Pet Insurance is a no-brainer and I recommend it to my friends all the time!
- INSURER:
Embrace
- POSTED: 07/01/2014
- BY: Sabrina
- BREED: Chihuahua
- AGE OF PET: 7 - 10
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good coverage /great customer service
I have the wellness as well as total coverage for sickness and accidents. I'm currently going through an illness with one of my babies and embrace has been excellent so far. im happy with my decision to change over to embrace.
- INSURER:
Embrace
- POSTED: 06/30/2014
- BY: john
- BREED: Boxer
- AGE OF PET: 0 - 3
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Healthy Paws is AMAZING!
At the initial check-up for my rescue adopted Golden Retriever, the vet encouraged me to get pet insurance. After much time making comparisons, I chose Healthy Paws. I was sure it would be more trouble than it was worth but to my surprise this has been the best company that I have dealt with ever! I put off submitting my claims and was a bit confused at the start, but the customer care was wonderful! They respond to claims immediately and checks are received within a week. It seems we are at the vet every other week!! It is good to know that a company is so responsive and that the people you deal with are thoughtful and caring. I would highly recommend them to everyone!!
- INSURER:
Healthy Paws
- POSTED: 06/26/2014
- BY: Kathy
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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Wonderful Company!
I can't say enough good things about Embrace. They are quick, efficient, answer emails and calls promptly and process claims very quickly. I am so glad we switched to Embrace!
- INSURER:
Embrace
- POSTED: 06/25/2014
- BY: MaryAnn
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Very quick claim review and reimbursement!
On the second day that our dog refused to eat, I took her to the vet. (I feared the worst, as this was the first sign of kidney failure in our previous dog.) Thankfully, after x-rays and blood tests, the vet administered injections and prescribed medication. She is fine now! Embrace was unbelievably quick in reviewing the claim and issuing a reimbursement check. Thank you, Embrace!
- INSURER:
Embrace
- POSTED: 06/24/2014
- BY: Diane
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Thankful we had Trupanion!
My husband and I decided to get pet insurance for both of our Yorkshire Terriers, 9 years and 3 years old, about 6 months ago just to have as a back-up, especially with one dog being almost 10 years old. I did extensive searches on pet insurance and wanted to make sure I chose the best plan where breed-specific illnesses and injuries were covered, as well as the best competitive price. I also asked around family and friends to see what insurance they recommended and compared pricing. I chose Trupanion because I felt the coverage was the best for what we wanted to spend; they also had broad coverage no matter what the age of our dogs and were happy to answer all of my questions over the phone before registering. About a month ago, we could not believe it when our oldest Yorkie, Harley, was admitted to the emergency vet hospital a week before his 10th birthday and diagnosed with severe acute necrotizing pancreatitis. Yes, it is as bad as it sounds. He’s an extremely healthy dog and this came out of nowhere. We were able to transfer him from one emergency place to the best one in the area with the best care for such a severe case, including ultra sound, countless antibiotics and pain meds, and plasma treatments. We couldn’t believe that he could potentially be in the hospital overnight for up to a week or more and we knew the vet bills would start to pile up quickly. The first 4 days or so were touch and go for my poor baby and it was the worst week of waiting. However
- INSURER:
Trupanion
- POSTED: 06/24/2014
- BY: Allison
- BREED: Yorkshire Terrier
- AGE OF PET: Over 11 years
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Thankful we had Trupanion!
My husband and I decided to get pet insurance for both of our Yorkshire Terriers, 9 years and 3 years old, about 6 months ago just to have as a back-up, especially with one dog being almost 10 years old. I did extensive searches on pet insurance and wanted to make sure I chose the best plan where breed-specific illnesses and injuries were covered, as well as the best competitive price. I also asked around family and friends to see what insurance they recommended and compared pricing. I chose Trupanion because I felt the coverage was the best for what we wanted to spend; they also had broad coverage no matter what the age of our dogs and were happy to answer all of my questions over the phone before registering. About a month ago, we could not believe it when our oldest Yorkie, Harley, was admitted to the emergency vet hospital a week before his 10th birthday and diagnosed with severe acute necrotizing pancreatitis. Yes, it is as bad as it sounds. He’s an extremely healthy dog and this came out of nowhere. We were able to transfer him from one emergency place to the best one in the area with the best care for such a severe case, including ultra sound, countless antibiotics and pain meds, and plasma treatments. We couldn’t believe that he could potentially be in the hospital overnight for up to a week or more and we knew the vet bills would start to pile up quickly. The first 4 days or so were touch and go for my poor baby and it was the worst week of waiting. However
- INSURER:
Trupanion Canada
- POSTED: 06/24/2014
- BY: Allison
- BREED: Yorkshire Terrier
- AGE OF PET: Over 11 years
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