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Naomi was excellent. Very patient and knowledgeable.

Nationwide is the best

I've had pets best for over 3 years now and it's extremely easy to use, great customer service, easy to understand. I've recommended this insurance to anyone that has a pet.

Our dog Strider suffers from immune defifinicy and phenomia. Our vet sent a detained letter to Nationwide describing his condition and asking if there was any way to cover the cost of his meds. We pay about $ 900 per month. We have been told that we can only get a reimbersment once per year at our renewal time. Sure glad the insurances for people cover meds more than once a year. Too bad that Nationwide doesn't revise their policy in certain circomstances.

Mckinna​ was very friendly and helpful explaining the claim I was calling about. I appreciated her helping me with this matter. Thank you Trupanion for paying our claims in a timely matter. I have recommended Trupanion to friends and family.

I have had multiple trips to the ER with my pups this year and getting insured with this company is one of the best decisions I've made in a long time!! You won't regret it, and the peace of mind is priceless.

Once you get past all the things the insurance does not cover and the deductible, the insurance is not bad. We adopted a 9 year old dog with a few health issues. While he was new to us, Embrace would not cover anything preexisting. As a result his two knee surgeries were not covered. Once I got past the $500 deductible for things that were covered, we started to get some money back. The vet filed the paperwork and we were sent a check. That part was easy. I did not find any insurance that would cover a pre-existing condition. I just wish that insurance would start with the health of the animal on the day the insurance policy begins.

I purchased major med & wellness coverage for my GSD puppy within a few months of bringing him home. After paying the deductible, the coverage has been excellent for his routine visits, meds, and a few minor injuries & illnesses. Claims are paid quickly and I love the electronic filing & payment options. We had one issue with a denial, but after I requested a review, the denial was reversed and the claim was paid. I haven’t used the online vet help service, but it’s mice to know it is available. I appreciate the emails providing me claims status info and periodically checking in on my dog. Following the great experience with my puppy, I decided to enroll my other two dogs who are “seniors” (10 years old). Because of their age, there were some additional coverage limits due to pre-existing conditions. I’m not sure I’ll see the same value of the insurance for them so it remains to be seen if I’ll continue their policies. Overall, my experience with Nationwide has been very positive.

You made a very difficult time for me and my fur baby easier. Very compassionate helpful . Thank you Trupanion team. From the bottom of my heart!! Sheena Hebert

But I still haven't received Scout ID tag yet