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I find the customer service to be very professional and helpful.

Embrace policy was about 4 years old when Gracie got pneumonia, Embrace covered everything then she developed osteoarthritis and Embrace stepped up and covered a treatment that was expensive. First class company that delivers in their promise.

ASPCA Pet Insurance has been a life saver. I am so grateful for all the support they have provided to me & my fur babies. I would recommend them to anyone.

I have had all of my dogs covered with Trupanion for the past 7 years. I currently have 6 dogs and 3 of them are always healthy but the other 3 have had health issues that I could have never afforded to treat without having insurance. Trupanion pays quickly so no waiting forever to get your money. Filing the claim is simple. Every time that I am in a waiting room at the veterinarian I am telling people about this company. You really can't afford not to have it!

Our Dalmation has had insurance for a number of years with your company. We are grateful that she continues to have coverage as she is getting older than Most companies would take her. If I could say anything it would be for people to stick with the policy so that when the dog gets into their senior years they will be able to have coverage for the pet. When we first got the insurance we had Aura spayed and got the premium service, so she had the maximum amount of coverage. I believe it has been about eight years now on this plan. It has worked out for us putting the charges on our credit card and paying it back the covered amount when we get a check. This most recent visit was for an injury, and most all of it was covered. Thanks a bunch!

I was skeptical about pet insurance but over the years I have spent a lot on my dogs on just a few unforeseen mishaps. These events have made me rethink it just a little. This past year we got two pups to add to our family and I decided to give pet insurance a try (accidental & illness). I just enrolled one for the time being to see if it was worth it when he was around 9 months old. Low and behold about a month in, he injured himself playing roughly with his brother. Pets Best worked well with my vet to get his medical records and processed the claims in a timely manner. I couldn't be happier with Pets Best.

Nationwide has been easy to work with since we signed up when our Doberman was a puppy. Since that time, he has been a challenge (obstruction, kidney issues, etc.), and we have never had a claim denied or questioned. I keep meticulous records and Nationwide is prompt with payment. We recently had to visit Texas A&M University for a laparoscopic procedure to neuter and tack Franklin's stomach, and insurance gave us piece of mind we were prepared to handle all medical expenses. We have the best plan possible, and I will never have another dog without insurance.

Reb, has had good care and prompt response from VPI. His leg operation and follow up were very expensive for both parties. VPI paid promptly for this entire procedure over 3 months.

Great claims handling! thank you!

This is the 4th pet insurance company that I have had in the last 20 years. This is the only company that I have liked. They are amazingly kind and responsive. They do an amazing and rapid job of processing claims. I am a health care provider myself. I wish that the claims that I file for clients went through as smoothly and quickly as the ones I file with Embrace. I recommend your company to anyone who has a pet.