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Trupanion was there for our Lily .

I love the coverage that Nationwide Pet Insurance provides. We originally had VPI then stayed with it when it became Nationwide. We have no complaints on the amount of money that is paid to us when a claim is filed and we have met the deductible. I do with wish claims were processed in a more timely manner as on average it takes 4 weeks. I also wish they had various deductibles that you could chose from instead of the $250 deductible. Other than those two issues, we are very happy with our Nationwide Pet Insurance. I have in the past contacted customer service and they were great resolving my issue. Yes, I am a "real" Nationwide customer.

My Greta had to have emergency surgery to remove some rocks she had swallowed. I was refunded within 30 days the full amount (minus deductible of course). I am so grateful I had Nationwide Pet Insurance.

Thanks for the quick processing of my claim.

My dog had 3 back to back trips to the vet. He is in an English Bulldog so this is not uncommon. It was nice that even though the visits were so close to one another that nationwide was able to payout on all 3 helping alleviate the cost of the medical bills for my awesome puppy. He is only 4 and has a lot of life left in him. And with the help of nationwide I will be able to make it a bit longer. Only thing I will say is it took the full 30 days BUT I am not sure if this is because all of my claims were so close to each other. Will update if they ask me to if I only have 1 claim.

Everything has been so easy. Signing up, speaking with customer service, filling out the claims forms, and the communication overall.

I was so pleased and surprised with the process of submitting a claim and the payment. Both procedures were covered as promised in our insurance coverage plan. I was nervous that there would be some shady insurance loophole or grey areas that would prevent full recover. But nationwide pet insurance has proved itself to be reputable and trustworthy in my eyes. I’m so pleased I decided on Nationwide pet insurance over the many other providers. Their coverage is complete and makes you feel like they truly value pets as family members.

My Chloe went to the Vet for an annual exam plus had other issues to resolve. I submitted it the claim and received a response within a couple of days. Thank you for the quick response to my claim.

If it were any easier to file a claim it would file itself. Thank you for being so helpful!

Courteous, well informed, quick to answer my questions.