Glad they've changed carriers
Great company, and super easy to talk to on phone. Have had some issues with old carrier, hence the appreciation for the initiative to change carriers on their part.
I gave an 8 on ease of claim rating but feel the need to explain. I'm 71 and have been described by my sons as technologically challenged! I eventually do get it, but am slow to file claims and loathe doing it. Figo has been more than patient with me!
- INSURER:
Figo
- POSTED: 02/21/2020
- BY: Sharon
- BREED: German Shepherd
- AGE OF PET: 7 - 10
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Trupanion very helpful n will get it for future pets!
Trupanion very helpful n will get it for future pets!!
- INSURER:
Trupanion
- POSTED: 02/20/2020
- BY: Susan
- BREED:
- AGE OF PET: 7 - 10
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Excellent customer service
Excellent customer service
- INSURER:
Trupanion
- POSTED: 02/18/2020
- BY: Claire
- BREED:
- AGE OF PET: 0 - 3
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Easy
I’ve had Figo for a year and recently renewed my policy. It’s so easy to file a claim through their mobile app and very innovative. They close claims quickly and are very fair. I’m happy my pet insurance is through Figo.
- INSURER:
Figo
- POSTED: 02/16/2020
- BY: Katie
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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Embrace has been a savior to me and my 2 dogs
I am so happy that I went ahead and purchased Embrace insurance policies on both my dogs. Please remember, no one wants to experience health issues w/ their pets, but it does happen!
- INSURER:
Embrace
- POSTED: 02/07/2020
- BY: Caroline
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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Very responsive.
Very responsive. Nice. And Karissa closed the call by saying '� give Abby a cookie for me'�. That was sweet and unexpected. A nice personal touch.
- INSURER:
Trupanion
- POSTED: 02/06/2020
- BY: Nancy
- BREED:
- AGE OF PET: 0 - 3
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Because the person on the phone was very nice and understanding to me on the phone.
Because the person on the phone was very nice , and understanding to me on the phone.
- INSURER:
Trupanion
- POSTED: 02/04/2020
- BY: Dennis
- BREED:
- AGE OF PET: 0 - 3
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Emily provided me with the new address
Emily provided me with the new address
- INSURER:
Trupanion
- POSTED: 02/04/2020
- BY: Linda
- BREED: Shih Tzu
- AGE OF PET: 7 - 10
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Friendly informative and competent staff.
Friendly, informative and competent staff.
Great service.
- INSURER:
Trupanion
- POSTED: 02/03/2020
- BY: Debbie
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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THE BEST Pet insurance!!
My dog Dash has had 4 claims in his 2 years of life and Figo has been awesome with the claims process each time. Easy to submit and super fast reimbursement.
- INSURER:
Figo
- POSTED: 01/30/2020
- BY: Katherine
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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