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You have some INCREDIBLE employees. They are always so nice and helpful. I am very grateful.

After having my dog for just six months, I discovered she had a congenital malformation of her legs. She had three surgeries. Healthy Paws paid 80%, the customer service folks were wonderful and I received the checks within a week of submitting them. I do not know what I would have done.

I can understand why my vet encouraged me to enroll with Embrace insurance for my dog. They have exceptional customer service, their claims are handled expediently, and they have great communication.

I've always had a good experience with Embrace. The response time is quick and the reps are friendly. I'm glad to have them on my and my fur baby's side.

Efficient, knowledgeable, professional, pleasant, helpful and fast.

Hello, I just wanted to tell Healthy Paws that I am filled with such gratitude of the handling of my dogs most recent emergency. I cannot share enough how much having insurance and this great company has helped with my recent dog emergency. All I know is without you I wouldn’t never been able to find out what was wrong with my boy, nor could I have afforded it. I can’t even begin to imagine the consequences of not being able to pay for his help. And all I can say is that you have been wonderful! You have processed my claims on time and sent out my checks so quickly. This is allowed me to focus on after care for my dog after surgery and provided me with great comfort. Again thank you all so much for being there and for all that you do. I never thought I would be using this insurance and I can I tell you how happy I am that I purchased it. My dog is like a family member and I love and appreciate what you have done for him and me. Again thank you and enjoy your holidays.

Hello, I just wanted to tell Healthy Paws that I am filled with such gratitude of the handling of my dogs most recent emergency. I cannot share enough how much having insurance and this great company has helped with my recent dog emergency. All I know is without you I wouldn’t never been able to find out what was wrong with my boy, nor could I have afforded it. I can’t even begin to imagine the consequences of not being able to pay for his help. And all I can say is that you have been wonderful! You have processed my claims on time and sent out my checks so quickly. This is allowed me to focus on after care for my dog after surgery and provided me with great comfort. Again thank you all so much for being there and for all that you do. I never thought I would be using this insurance and I can I tell you how happy I am that I purchased it. My dog is like a family member and I love and appreciate what you have done for him and me. Again thank you and enjoy your holidays.

Our puppy was very sick and had to stay at the vets overnight. The bill for his treatment was unexpected and expensive. Thank goodness we had Pets Best insurance. I sent in our bill (we had to pay the vet first) and within a week we received money in our account to cover half of the expenses. Thanks Pets Best!

Ralphy has been healthy for 8 of his 10 years since adopting him at 1 years old. Having "Pet Insurance" wasn't something we ever thought we would have to think about. One of our children had it for their dog and just mentioned it one day. We started thinking because of his age at the time it might be a good idea. Thankfully, or unfortunately, about 4 months after purchasing Pets Best Ralphy started with a few issues. The process of a claim, the Customer Service and website with helpful hits has been just awesome! We of course pray that Ralphy will be around for a long time and we don't have to file claims and he stays relatively healthy. But, it is comforting to know if we need insurance, it is there! Ralphy has been dealing with a Cyst in one of his legs. This has taken a lot more attention then expected because of complications with the leg tissue to be well enough for an operation to remove it. After TOO MANY months he finally had that surgery! All through the process there were examinations & medications of which we filed and have not been disappointed in the responsiveness from Pets Best or the final decisions on the amounts paid. Thank you Pets Best! Without your part being done well, this could have been a lot more difficult to work through.

I acquired my puppy, Kissy on 05/12/2017 in the late afternoon and took her to De Anza Veterinary on 05/15/2017 the following Monday since the breeder suggested for a Vet checkup as she always recommends all her clients and so we did. Our little Kissy was deemed extremely healthy and she had a slight hernia. The next day we purchased Trupanion Insurance for Kissy not knowing the preconditions would be a factor (one day). I guess I should have had a crystal ball in front of me to purchase pet insurance prior to acquiring my puppy Kissy. My intentions were innocent because we had another dog who unexpectedly got sick and we spent thousands of dollars hoping for her to get better and unfortunately we lost her. It was devastating for us and I did not want that to happen with our new addition to our family. So we decided to purchase pet insurance through Trupanion and this is the first time we have ever in our lives have had pet insurance because I want the best for my Kissy. So I was surprised to find out of the preconditions we missed out by one measly day. Gosh we were so happy to have pet insurance and now I question are we going to be ok down the path if God forbid something for the worst may happen to our Kissy. I want to trust Trupanion mostly for our Kissy to have a chance for the best long life as possible. I understand dogs don't as long as people, but we want the best for our Kissy's life time.