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It was user friendly and a good value for the money.

Easy to sign up through a State Farm agent. Easy to understand coverage. Affordable.

super easy to sign up.

Very helpful and knowledgeable

Very happy with the easiness and speed that my claims are reviewed and paid.

Expert in helping

Submitted a claim on January 18th for my dog that had developed a mucocele and a spleen mass. The entire claim was over $4000.00. My claim was opened and closed 3 consecutive times declaring that they had not received proper information. This was completely untrue. I had been checking my app daily for progress and responded each time I saw a change in the status of my claim. I submitted and resubmitted vet info to them 5 times throughout this process. Each time placing phone calls to representatives and being placed on hold for a minimum of 43 minutes and a maximum of 72 minutes. I spoke to multiple reps and each one apologizing about the confusion, assuring me it would be taken care of. Now on April 3, almost 4 months later, I receive an email saying they will cover $52.40 and the rest was not covered because of possible “pre-existing symptoms”. Completely untrue and unacceptable! Time to lawyer up!

Nothing but great experiences dealing with company already recommend to family and friends with pets

I have used Trupanion for 4 pets now. I have made several claims for one pet and Trupanion was amazing to work with. I just made another claim for a new pet and I am sure the level of service will be just as good. Their customer service is amazing as well. Always very helpful!

Bethany was so friendly, helpful and genuinely concerned about my sick puppy Orion!!