I have had an ongoing issue with my pet and Trupanion keeps trying to bill me for additional deductibles even though in every new claim I reference the first claim for the issue when I paid the deductible.
I have had an ongoing issue with my pet and Trupanion keeps trying to bill me for additional deductibles even though in every new claim I reference the first claim for the issue when I paid the deductible. I keep having to appeal which is endlessly frustrating, time-consuming, and I keep having to involve my Veterinarian who is busy helping pets. It is making me consider shopping for new insurance for Bowie. Trupanion sounded great on paper, but now that Bowie is experiencing health issues it is proving to almost be more trouble than it is worth for $35 dollars every month.
- INSURER:
Trupanion
- POSTED: 03/07/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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A positive experience with Trupanion
I spike to 4 different people over 2 days and they were all helpful, knowledgeable and friendly. Dan who actually enrolled me was great.
- INSURER:
Trupanion
- POSTED: 03/06/2022
- BY:
- BREED: Havanese
- AGE OF PET: 7 - 10
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A positive experience with Trupanion
I spike to 4 different people over 2 days and they were all helpful, knowledgeable and friendly. Dan who actually enrolled me was great.
- INSURER:
Trupanion
- POSTED: 03/06/2022
- BY:
- BREED: Havanese
- AGE OF PET: 7 - 10
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This is the second claim where partial parts of the claim are rejected.
This is the second claim where partial parts of the claim are rejected. Even though when I spoke with someone when purchasing they stated emergency encounters are covered.
- INSURER:
Trupanion
- POSTED: 03/06/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Extremely satisfied customer
Courteous knowledgeable customer service rep.
- INSURER:
Trupanion
- POSTED: 03/04/2022
- BY:
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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I absolutely love Trupanion.
I absolutely love Trupanion. It has never been so easy to take a pic, send it in and quickly receive an email regarding my status. I’m thrilled my vet recommended you guys 5 years ago!
- INSURER:
Trupanion
- POSTED: 03/01/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Everyone is extremely helpful and polite and knowledgeable.
Everyone is extremely helpful and polite and knowledgeable.
- INSURER:
Trupanion
- POSTED: 02/28/2022
- BY:
- BREED: Labradoodle
- AGE OF PET: 7 - 10
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Excellent insurance
We have insured both of our Labs over the past 12 years with Embrace. I researched a number of companies before choosing Embrace and it has been an excellent decision from the start. The claims are covered quickly and reimbursed quickly as well. There have been no issues with coverage which has made the process of treatments for our Labs less stressful. I highly recommend Embrace to anyone considering pet insurance. I tell people it only takes one crisis to make it worth having insurance for your pet. Gives you peace of mind that your pet is covered.
- INSURER:
Embrace
- POSTED: 02/27/2022
- BY: Kate
- BREED: Labrador Retriever (Black)
- AGE OF PET: 7 - 10
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The staff is very friendly and helpful.
The staff is very friendly and helpful. They are willing to take the time to go through everything and address your questions and concerns.
- INSURER:
Trupanion
- POSTED: 02/27/2022
- BY:
- BREED:
- AGE OF PET: Over 11 years
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The girl was very helpful and knowledgeable.
The girl was very helpful and knowledgeable.
- INSURER:
Trupanion
- POSTED: 02/24/2022
- BY:
- BREED: Portuguese Water Dog
- AGE OF PET: 7 - 10
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