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This was our 1st claim for Ozzie. Trupanion processed our claim quickly and fairly. Glad we signed up with them. Thanks forcthe assistance.

This was our 1st claim for Ozzie. Trupanion processed our claim quickly and fairly. Glad we signed up with them. Thanks forcthe assistance.

When our little doxie had to have a hemi-lamenectomy, we were all so upset. But we did not have to worry about the bills. We were reimbursed quickly by Pets Best and it took away some of the worry we were experiencing. I highly recommended Pets Best as they have hired quality employees who provide quality service with care.

I love this insurance!!! It gives me peace of mind owning a pet, especially when my pet is sick. The turn around is so quick when you submit your claims. Love them..thanks for helping me afford my baby...

Say they cover well costs such as vaccinations, heart worm medication, etc. however, I have not been reimbursed for said items. Thinking of dropping this insurance. Feel like they provide false information and refuse to pay for legitimate claims. FALSE Advertising !

I took my dog to the vet for pain and sick, it was found that he had crystals in his bladder. Trupanion decided to not pay part of the claim because they thought my dog had pancreatitis which he did not we had them on food to make sure he didn't get a reoccurrence of it but they picked that out just to be able to discount part of the claim. I have my debt writing them another letter claiming the dog has not had pancreatitis since January 2013. We were just being extra careful with the food to make sure we didn't cause it to come back. My bed put my dog on a completely other food because of the crystals in his bladder. I had a lot of extra work for me with calling the insurance company and calling my vet and bothering my vet to try and get this straightened out very disappointing

I took my dog to the vet for pain and sick, it was found that he had crystals in his bladder. Trupanion decided to not pay part of the claim because they thought my dog had pancreatitis which he did not we had them on food to make sure he didn't get a reoccurrence of it but they picked that out just to be able to discount part of the claim. I have my debt writing them another letter claiming the dog has not had pancreatitis since January 2013. We were just being extra careful with the food to make sure we didn't cause it to come back. My bed put my dog on a completely other food because of the crystals in his bladder. I had a lot of extra work for me with calling the insurance company and calling my vet and bothering my vet to try and get this straightened out very disappointing

I have had VPI pet insurance for three years. I decided to get it after my puppy spent more time in the vet her first year of life than at home--she had so many skin issues and it cost me so much money. Since then, she hasn't had too many issues with her skin but has had two surgeries, along with her annual appointments. VPI has always received my claim and issued me a check promptly and it's always a sufficient amount. You end up paying a monthly fee for pet insurance but when you go to the vet and your bill is $600 and you get $480 back, it ends up being worth it. I usually break about even but it's a lot easier to swallow than coughing up $600 when you didn't expect to. I think VPI pet insurance is great and would definitely recommend for pet owners!

We have had VPI since our Aust Cattle Dog was 4 months and she is 3 yrs old now. After having 2 other dogs in the past who had significant illnesses that almost broke us, we bought pet insurance. Our ACD had to have extensive dental work last Fall and VPI paid everything but $700.00 for which we were grateful. Most recently, she swallowed a foreign body and reimbursement was for everything ($362.00) except for $40.00 which we didn't expect to begin with. Be sure to itemize on claims and read your policy. We are happy.

Our dog has a mast cell tumor which required surgery to remove which costed over $900!! We were so glad that VPI came through in such a timely manner and covered all but our deductible!! We are extremely satisfied and have already recommended VPI to our pet owning friends!!