Find and read reviews with confidence

I'm still not sure why my payments keep going up every year. It's very frustrating and seems a bit greedy

Fast and efficient service.

I'm still VERY not satisfied with the +30% premium increase. Very unreasonable increase.

This is the second pet I have had enrolled with Trupanion, and with each pet, the pre-approval process hasn't worked very smoothly at all. In fact, each time, the people I reached first by calling have not really seemed familiar with it. It's frustrating since it has been a very time-sensitive, life-threatening situation in each case. I would really like it if Trupanion could initiate getting some medical history at the time of enrollment instead of at the first claim to help expedite the process. I'm fortunate that I have had the resources available in each case to go ahead and get treatments started, but it is bothersome that the fact I had already initiated treatment seems to further complicate the process. My pet is already at the clinic in dire circumstances - am I supposed to have the pet discharged pending your collection of medical history and review of the treatment plan? It doesn't seem to make much sense from the client side, and it puts my pet's life at risk. Ultimately, coverage has been approved and is very helpful, but it has been very stressful at the outset when my mind is understandably focused only on helping my dog survive.

This is the second pet I have had enrolled with Trupanion, and with each pet, the pre-approval process hasn’t worked very smoothly at all. In fact, each time, the people I reached first by calling have not really seemed familiar with it. It’s frustrating since it has been a very time-sensitive, life-threatening situation in each case. I would really like it if Trupanion could initiate getting some medical history at the time of enrollment instead of at the first claim to help expedite the process. I’m fortunate that I have had the resources available in each case to go ahead and get treatments started, but it is bothersome that the fact I had already initiated treatment seems to further complicate the process. My pet is already at the clinic in dire circumstances - am I supposed to have the pet discharged pending your collection of medical history and review of the treatment plan? It doesn’t seem to make much sense from the client side, and it puts my pet’s life at risk. Ultimately, coverage has been approved and is very helpful, but it has been very stressful at the outset when my mind is understandably focused only on helping my dog survive.

Very happy with my claims

Tucker spent 2 days at our vet with an intestinal infection. The day I picked him up I took a picture of the vet invoice and sent it in from my phone. Nationwide makes it so easy to file a claim and are very helpful when you have a question.

I love the one time deductible per condition and no hassle claims process.

My husband and I are retired and on a fixed income. Pets Best Insurance allows us to have peace of mind that we will be able to properly care for our pet and not have to deny her the best care because of financial constraints!

ease of use.