Because whoever I talked to told me they emailed all hospitals looking for records and nobody sent them.
Because whoever I talked to told me they emailed all hospitals looking for records and nobody sent them. I work at one of the hospitals and they never emailed. I asked why they didnât inform me that nobody was responding with the info they requested and she me they didnât want to put me in the middle. Yet told
Me I would probably have to call each hospital and ask them to email the record. She essentially was passing blame into the veterinarian instead of accepting it. Every email about submitted claims I received clearly stated that if they needed more information they would CONTACT ME. Yet on the phone says they would never do that.
- INSURER:
Trupanion
- POSTED: 05/02/2023
- BY: Kelly
- BREED: Lancashire Heeler
- AGE OF PET: 0 - 3
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Excellent
Always excellent. Great coverage helpful staff. Very happy with this company
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Derrick Fonsah answered all my questions and made registering very easy
Derrick Fonsah answered all my questions and made registering very easy
- INSURER:
Trupanion Canada
- POSTED: 05/02/2023
- BY: Annette
- BREED: Miniature Goldendoodle
- AGE OF PET: 0 - 3
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Professional and friendly
Professional and friendly
- INSURER:
Trupanion
- POSTED: 05/02/2023
- BY: Michael
- BREED:
- AGE OF PET: 0 - 3
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Great Customer Service
The representative was courteous and helpful, making signing up very easy.
- INSURER:
Trupanion
- POSTED: 05/02/2023
- BY: Dennis
- BREED: Boxer
- AGE OF PET: 0 - 3
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Claim reimbursement positive experience
Always a pleasant experience. I submit receipts and get reimbursed quickly.
- INSURER:
Trupanion
- POSTED: 05/02/2023
- BY: Barbara
- BREED:
- AGE OF PET: 0 - 3
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Trupanion makes it easy to work with
Trupanion makes it easy to submit a claim. I wish my own health insurance was as easy.
- INSURER:
Trupanion
- POSTED: 05/02/2023
- BY: David
- BREED:
- AGE OF PET: 0 - 3
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Caution:
My Cat is diagnosed with Stomatitus. But you wont cover the medicated toothepaste nor mouth wash that I need. If I need to take him to the vet to check his Stomatitus, not a regular checkup, you wont cover it because youll consider it regular. King has one issue, Stomatitus. He goes to the vet not for a checkup. Its to make sure his Stomatitus isnt getting out of control. Lack of covered options has me about to stop insurence but we will see.
- INSURER:
Trupanion
- POSTED: 05/02/2023
- BY: Joshua
- BREED:
- AGE OF PET: 0 - 3
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