Find and read reviews with confidence

Our dog had become restless and was acting as if she was in pain. We took her to the nearest veterinary emergency hospital and x-rays showed she may have had some compressed disks in her back. We were sent home with medication but after 24 hours in which she would neither eat or drink or take her meds, we went back for further review. A blood test still did not show anything else. A day later, she started to feel better and we could see improvement. The whole experience cost us around $800, but thanks to our pet insurance we only have to pay about half of that. The best part is, the checks were sent within 2 days of the visit to the veterinary hospital.

My dog came down with vestibular disorder (we first thought it was seizures). Vestibular disorder can be caused by a tumor, and because of Trupanion we were able to get an MRI done, which showed that there was no tumor and nothing wrong with her inner ear system. So it's just old age that brought it on. Having the peace of mind that it's not a tumor is awesome. While we were at the Vet discussing getting an MRI done, Trupanion talked with my vet and said they would cover the MRI and hospitalization needed for my dog. I appreciate their quick response. And the vestibular disorder has fortunately gone into remission for the most part, so my dog is much better.

My dog came down with vestibular disorder (we first thought it was seizures). Vestibular disorder can be caused by a tumor, and because of Trupanion we were able to get an MRI done, which showed that there was no tumor and nothing wrong with her inner ear system. So it's just old age that brought it on. Having the peace of mind that it's not a tumor is awesome. While we were at the Vet discussing getting an MRI done, Trupanion talked with my vet and said they would cover the MRI and hospitalization needed for my dog. I appreciate their quick response. And the vestibular disorder has fortunately gone into remission for the most part, so my dog is much better.

Our boxer was diagnosed with lymphoma requiring twelve weeks of treatments. Halfway through I was concerned about the continued costs. I called and received sincere compassion for what we were going through and help in beginning the claim process. Another phone call later was also handled expertly and respectfully, easing my concerns. I truly appreciate the customer care I have received.

For me to take the time to write a review says one of two things: either I am overwhelmingly IMPRESSED or completely FURIOUS. Count me as IMPRESSED by everything about Embrace, starting with the flexibility in choosing the plan that works best for me. After that, all that matters is the SERVICE, which is absolutely awesome: ultra-quick, personal responses to questions, expedient claim processing and a great portal for checking claims and EOBs. First Class. Maybe HUMAN insurance companies should take note.

My dog was diagnosed with cancer and trupanion has been great with the claims. They've paid everything promptly and they gave me a pre-approval very quickly so I could continue the treatment without any delays and without worrying about whether a whether an expensive treatment would be covered.

My dog was diagnosed with cancer and trupanion has been great with the claims. They've paid everything promptly and they gave me a pre-approval very quickly so I could continue the treatment without any delays and without worrying about whether a whether an expensive treatment would be covered.

We have a 20 month old Great Dane. We have had Embrace for the last year. Very happy with their customer service and explaining coverage. Pice of mind knowing they have our back.

This couldn't have been more easy and having the insurance made our decision to have the surgery a no brainer. I don't know what we would have done without it. We could have never been able to pay.

This couldn't have been more easy and having the insurance made our decision to have the surgery a no brainer. I don't know what we would have done without it. We could have never been able to pay.