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Fast turn around for reimbursement on claims.

Trupanion is a pleasure to work with they are very professional and work fast on the claims. They answer all my questions I highly recommend them

Trupanion is a pleasure to work with they are very professional and work fast on the claims. They answer all my questions I highly recommend them

I just purchased pet insurance due to rescuing a Border Collie/Lab as a puppy and not days later she fractured her back leg at 5 months old, due to her jumping for a toy. Took her to the local Animal Hospital whom took multiple sets of X-rays and required her to be in a hard cast and then a soft cast, which ASPCA covered all exams and tests within the standard amount allowed. Personally, I could not have asked for more from an insurance company. I truly feel that I was provided the coverage as stated in my policy. Too bad my own health insurance can't provide myself painless ways to file a claim.

We've had pets in the past but never had insurance for them. This time we decided to cover our yellow lab. We checked out our options and chose Embrace. What a great decision! We haven't had any major illnesses or accidents, thank goodness. But for the minor illnesses, Embrace processed our claims and issued our refunds quickly. We have peace of mind knowing we have our pet covered by Embrace!

Lilly came into my life 13 months ago. As an avid walker I needed a dog that could cover a lot of ground. As soon as I laid eyes on Lilly I knew she was the one. I'm retired and hesitated to get a dog because I'm on a moderate fixed income and I know owning a dog these days can be very expensive. Lilly had been found by a gentleman who was physically unable to walk her and the lack of exercise for such a high energy girl was causing behavior problems and tension between her and her owner. Pretty much at the end of his rope, he graciously allowed me to have her. I decide that I needed to be sure that I could provide Lilly with quality care should she ever need it and made the decision to get insurance. My vet mentioned Trupanion and and I'm grateful that he did. I bought the policy within days and thought that should Lilly ever be injured or swallow some foreign object she could get the help she needed. Lilly thrived on a high quality diet and daily walks of four miles a day. After being with me for over a year she began to show signs of gastrointestinal distress. When it persisted for several days we went to the vet. Two visits (including an overnight stay)with an x-ray, sophisticated blood tests, medications, food additives to aid digestion, a specially prescribed dog food, and first rate care resulted in a diagnosis of the early stage of Addison's Disease and two bills totaling $1,887.00. The first visit included items that I knew were not covered such as the office visit charge, flea/tick/heart worm meds etc. I mailed the claim form and immediately received an email from Trupanion that it was being processed. Within days a check for $343.00 was issued to cover the eligible charges. I was impressed. The second claim was for $1184.00 and a check for $1,035.00 is on the way. I got the same speedy response from Trupanion and so I will be able to use the money to pay the credit card bill before the due date. I'm very happy with Trupanion. I have peace of mind that I can take care of Lilly. We caught this condition in its early stages before organ damage and having coverage contributed to that. The vet said that she will need cortisol supplements to maintain good health and that she should have a normal life span. Trupanion if fair and efficient. Singing up was a good decision. I bought it for peace of mind. Little did I know how soon it would need it. Lilly is doin

Lilly came into my life 13 months ago. As an avid walker I needed a dog that could cover a lot of ground. As soon as I laid eyes on Lilly I knew she was the one. I'm retired and hesitated to get a dog because I'm on a moderate fixed income and I know owning a dog these days can be very expensive. Lilly had been found by a gentleman who was physically unable to walk her and the lack of exercise for such a high energy girl was causing behavior problems and tension between her and her owner. Pretty much at the end of his rope, he graciously allowed me to have her. I decide that I needed to be sure that I could provide Lilly with quality care should she ever need it and made the decision to get insurance. My vet mentioned Trupanion and and I'm grateful that he did. I bought the policy within days and thought that should Lilly ever be injured or swallow some foreign object she could get the help she needed. Lilly thrived on a high quality diet and daily walks of four miles a day. After being with me for over a year she began to show signs of gastrointestinal distress. When it persisted for several days we went to the vet. Two visits (including an overnight stay)with an x-ray, sophisticated blood tests, medications, food additives to aid digestion, a specially prescribed dog food, and first rate care resulted in a diagnosis of the early stage of Addison's Disease and two bills totaling $1,887.00. The first visit included items that I knew were not covered such as the office visit charge, flea/tick/heart worm meds etc. I mailed the claim form and immediately received an email from Trupanion that it was being processed. Within days a check for $343.00 was issued to cover the eligible charges. I was impressed. The second claim was for $1184.00 and a check for $1,035.00 is on the way. I got the same speedy response from Trupanion and so I will be able to use the money to pay the credit card bill before the due date. I'm very happy with Trupanion. I have peace of mind that I can take care of Lilly. We caught this condition in its early stages before organ damage and having coverage contributed to that. The vet said that she will need cortisol supplements to maintain good health and that she should have a normal life span. Trupanion if fair and efficient. Singing up was a good decision. I bought it for peace of mind. Little did I know how soon it would need it. Lilly is doin

Very pleasant experience and easy as pie to submit claims and receive reimbursements. Luckily they have only been wellness claims so our experience has been very good. This is our first family pet and first experience with pet insurance.

Embrace pet insurance did exactly what the policy said. My dog got an injury torn acl needed surgery, 2700.00 they covered 90%. Reimbursed me in a week. I feel so releaved that my dog has the best insurance coverage. I recommend Embrace to any friend.

Our dog had become restless and was acting as if she was in pain. We took her to the nearest veterinary emergency hospital and x-rays showed she may have had some compressed disks in her back. We were sent home with medication but after 24 hours in which she would neither eat or drink or take her meds, we went back for further review. A blood test still did not show anything else. A day later, she started to feel better and we could see improvement. The whole experience cost us around $800, but thanks to our pet insurance we only have to pay about half of that. The best part is, the checks were sent within 2 days of the visit to the veterinary hospital.