Most professional and caring
I have had my insurance for 3 months and have used it on 3 different occasions with ease. I love being able to submit claims from my phone. Embrace always lets me know the status of my claims. Very happy customer
- INSURER:
Embrace
- POSTED: 05/14/2018
- BY: Carlos
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Excellent turnaround for wellness benefits
Just a few days to get money back for wellness benefits, Brings the cost of those monthly meds down to a reasonable level.
- INSURER:
Pets Best
- POSTED: 05/14/2018
- BY: Julie
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Very easy process.
Very easy process. Trupanion keeps track of the deductible, so I dont have to.
- INSURER:
Trupanion
- POSTED: 05/14/2018
- BY: Pati
- BREED: Labrador Retriever (Black)
- AGE OF PET: 7 - 10
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Easy, fair and efficient
I changed to Trupanion about a year ago when my other pet insurance company had a change in underwriters which changed my policy and pricing. When my dog suddenly had a rapid onset cataract I was regretting changing because I was worried Trupanion would claim it was a pre-existing condition. Fortunately, my dog had a complete physical at the time I signed up with Trupanion to document his current health including an eye exam documenting he did not have cataracts at that time. I was very happy with Trupanion's customer service and timely payment of my claim. The one note I would make is that Trupanion does not cover exam fees. They clearly state that in their policy. My dog had the initial exam that diagnosed his eye problem and I knew that would not be covered. On the vet's surgery bill, the vet detailed a large amount to "exam". This amount also was not covered even though the exam was part of the surgery process. This is just something to note when comparing plans. I would recommend Trupanion.
- INSURER:
Trupanion Canada
- POSTED: 05/12/2018
- BY: Linda
- BREED: Pomeranian
- AGE OF PET: Over 11 years
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I’m so thankful that I have Embrace!
Embrace has truly been beneficial to my dog. She has reoccurring bouts of anemia and thankfully her transfusions are covered.
- INSURER:
Embrace
- POSTED: 05/12/2018
- BY: Nicole
- BREED: Dachshund
- AGE OF PET: Over 11 years
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Easy,
Easy, fast, and positive all around experience. Thank you!!!
- INSURER:
Trupanion
- POSTED: 05/12/2018
- BY: James
- BREED: Yorkshire Terrier
- AGE OF PET: 7 - 10
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Debateable pre-determined injury/problem
My boxer pit bull mix has been routinely active as a therapy, companion, and protection support canine with a minor incident of a pulled muscle on one rear leg over two years ago {before insurance coverage} and now a similar action has been denied and determined as pre-occurred regardless of which leg {like a human tennis elbow}
- INSURER:
Embrace
- POSTED: 05/11/2018
- BY: Lynda
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Okay so far
Wellness program great but not very high in coverage
- INSURER:
Embrace
- POSTED: 05/11/2018
- BY: Lynda
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Regret not getting coverage before thyroid determination but something is better than nothing.
Ordinarily my Siberian is completely trained for pet therapy, companion, obedience and socialization and other than having to be treated for thyroid {same as me for life} she is extremely healthy and recognized by the community.
- INSURER:
Embrace
- POSTED: 05/11/2018
- BY: Lynda
- BREED: Siberian Husky
- AGE OF PET: Over 11 years
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