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All good so far … Response has been quick which I appreciate very much.

I'm very impressed with Trupanion, although I will be making my first claims soon

Love Trupanion! Payment within 48 hrs on existing claims...so happy I purchased a policy!?

Very helpful

A quality pet insurance policy!

I need to change the card we use to pay our bill. I can't figure out how to do this. I tried calling and was told I can now only do this on the computer. This was not the case in the past. I am not sure how to do this. We have had this insurance for about six years and communication is difficult. Every year I email the report from the vet for my dog's routine checkup. This year I received a couple of responses referring to the routine checkup information as a claim. I never got a confirmation that you filed the information about the dog's annual checkup which is supposed to be on file to prove he is getting his routine care and vaccinations. I could really use some better customer service. Too many things are unclear and I am not a knowledgeable computer person. As far as a recommendation I think it depends on how comfortable you are with the computer. Thank you.

Very easy to complete aclaim form and upload supporting photos. Quick response and payment. Definitely recommend.

It has come recommended by every vet I've spoken with, and the customer service has been lovely.

Trupanion havs always been super prompt in payments, descriptions and resolution of billing questions, What more can you ask for?

Helpful ,friendly and knowledgeable.