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Nationwide processed our claim for emergency surgery in less than a week. Our Blue Cross claims aren't ever processed that quickly. I tell everyone I know with a pet that Nationwide is the best!

Our 4yo havanese developed gastroenteritis on a Sunday afternoon. We tried several home remedies to no avail and ended up in Pet ER Sunday night. He was dehydrated, still vomiting with diarrhea. The next 2 days he traveled between ER and our vet's office needing 24 hr intravenous drips and drugs to treat the symptoms. The bill was staggering! I was nervous about the insurance paying (first insurance year and first claim). Embrace delivered as promised! They were courteous and prompt and we received checks exactly as we anticipated within a month!! The reimbursement from this one "stomach upset" actually paid the premium on both dogs! We were skeptical last year at this time - we are relieved believers today.

I been a customer of Pets Best for many years and absolutely love them. They have the quickest and simplest claim processing and EXCELLENT customer service. I recommend Pets Best and refer them every chance I get.

I have had numerous claims with Pets Best over the years and couldn't ask for speedier or better customer service. I highly recommend Pets Best and refer them to anyone seeking excellent vet care insurance. Thank you for always being a pleasure to work with.

Greatly appreciated as always

We have had excellant service from Nationwide Pet Insurance. We can use the vet we want to go to and their response back to us is very timely and dependable. They stand behind their word. Will always use them.

Always get reimbursement quickly am very pleased on my claims.

Great job of helping us get Dolly the care she needed after she broke her left front leg.

I have had embrace for a year and it has been a great help to this disabled vet. Thank you embrace.

Submitted multiple claims at one time, they were separated and processed appropriately in a very short period of time. Exceptional service, all done through the website/email...very user friendly.