I have never had an issue at all with Truepanion and I am so glad that I have pet insurance with a reliable company such as Truepanion for my furry friend.
I have never had an issue at all with Truepanion and I am so glad that I have pet insurance with a reliable company such as Truepanion for my furry friend.??
- INSURER:
Trupanion
- POSTED: 05/05/2023
- BY: Jennifer
- BREED: Chihuahua
- AGE OF PET: 0 - 3
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Trupanion for Maine Coon is a must
It's well worth it for a Maine Coon cat
- INSURER:
Trupanion Canada
- POSTED: 05/05/2023
- BY: Kathy
- BREED: Maine Coon
- AGE OF PET: 0 - 3
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Major slowdown in claims reimbursements
For some reason the claims are showing up more than a week after being submitted lately and it has been difficult to tell if it has even been received because the notifications aren't always sent out. For most of April I couldn't see any claims through the app, and then our premium just increased by $20 a month, while we're waiting much longer to be reimbursed. It has been great until this past month.
- INSURER:
Trupanion
- POSTED: 05/05/2023
- BY: Jennifer
- BREED:
- AGE OF PET: 0 - 3
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Man's friend's best friends
Our experience with trupanion is always excellent. When our Vet. files our claim, we receive a text acknowledgement within an hour. We then receive an email letting us know that the claim is being reviewed and within a very short time (usually within a day) we receive a disposition email. If the claim results in a payment/reimbursement this usually occurs within one to three days. Communications are always prompt and always courteous.
- INSURER:
Trupanion
- POSTED: 05/05/2023
- BY: Rod
- BREED:
- AGE OF PET: 0 - 3
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10% less coverage now. Not Happy.
Claims are taking longer to process, even for repeat treatment for ongoing conditions. All of a sudden after over 13 years covering the same dog there is a 10% co-insurance deduction so now my policy covers 80% of the bill instead of 90%. I'm not happy about this.
- INSURER:
Trupanion
- POSTED: 05/05/2023
- BY: Eric
- BREED:
- AGE OF PET: 0 - 3
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our experience has always been helpful and positive
our experience has always been helpful and positive
- INSURER:
Trupanion Canada
- POSTED: 05/05/2023
- BY: Jocelyn
- BREED:
- AGE OF PET: 0 - 3
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Great company!
Always are great!! So glad i signed my dog up with you, and recommend u to everyone!
- INSURER:
Trupanion Canada
- POSTED: 05/05/2023
- BY: Joanne
- BREED:
- AGE OF PET: 0 - 3
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Not Transparent
The information I read is not what was in the policy. It was not easy to find info before signing up.
- INSURER:
Trupanion
- POSTED: 05/05/2023
- BY: Zoe
- BREED: Bernedoodle
- AGE OF PET: 0 - 3
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REGISTRATION FEE'S
The only thing I disagree with, is the registration fee, customers' are already paying enough, to protect their pets. I have adopted another precious fur baby and I'm looking into other options for him.
- INSURER:
Trupanion Canada
- POSTED: 05/05/2023
- BY: Michael
- BREED: Domestic Shorthair
- AGE OF PET: 0 - 3
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