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Rare to experience quality of customer service!Friendly, competent and truly worthy to ba called a service. Highly recommend!

Have had embrace for my pets for over 8 years.Had dog with cancer cover over 10K before he died. Currently have dog and cat covered. Always get quick return on claims. Coverage is accurate as stated on policy. Customer service always quick and polite.

Very stressful when your pet is ill. Sending in claim was very easy and there were no issues.

I've had ASPCA pet insurance for both of my cats, and it's the best investment I ever made. The reimbursements exceeded my expectations. They even help pay for euthanasia. Everything was done in a timely manner. One representative, Bob, called me on the phone just to see how my cat Freddie was feeling after his ordeal. After my cat passed, I got a sympathy card. They are even easy to get on the phone!

I emailed my claim form and it was processed within a day. I received the reimbursement check within a week. It is a company that cares and and any correspondences are answered quickly. I have had other pet insurance coverage and so far, Trupanion is the best and quickest in all aspects.

I emailed my claim form and it was processed within a day. I received the reimbursement check within a week. It is a company that cares and and any correspondences are answered quickly. I have had other pet insurance coverage and so far, Trupanion is the best and quickest in all aspects.

I have two cats and a dog insured with embrace for approximately two years, and they have been wonderful. I'm notified when they receive my claim and if any steps are taken in the processing of the claim. Reimbursement has been consistent and timely. Great customer service.

I'm always thankful that we have a great pet insurance plan in case anything ever happens to our dog. They make the claim process very efficient and easy to use. I only have great praise for the plan and the team behind it.

I have carried your insurance (on two Shih Tzus) for several years. I am very pleased with the ease of submitting a claim & how quickly it is processed. Also impressed with follow-up. My only disappointment - questionable coverage on health problems that are common to a breed, ie: eye or kidney problems with the Shih Tzu breed. I can understand a waiting period when first purchasing the insurance (perhaps during first year of coverage). I have not had a problem in this area, but can foresee it occurring in the future. 'Just something to consider revisiting.' C. M. Fleming

When we got Great Dane puppy, we wanted to get pet insurance. After a lot of research on different providers we purchased pet insurance from Embrace. Beau started to have seizures this year. Several emergency visits to vet clinics, including a visit to Cornell. He was one very sick Dane. As promised, EMBRACE covered 80% of Beau's vet bills. The bonus is, his seizures are now successfully controlled with proper medication, which is ALSO covered. Without this medication, we doubt that Beau would be here today. We recommend EMBRACE PET INSURANCE to everyone with a pet! Thank you so much, EMBRACE!