Unclear as to how deductible is applied to claims
I’m not very happy that this company breaks sown the deductible into numerous categories. I may have not read the application contract clearly but I’m seriously thinking about this policy because of what I perceive as unclear loopholes in the coverage policy. I’m in the process of finding a policy from another company. I can not recommend Pet’s Best.
- INSURER:
Pets Best
- POSTED: 07/15/2024
- BY: Eric
- BREED: Golden Retriever
- AGE OF PET: 4 - 6
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Terrible
I think Fetch is the worst. Not sure how they have all these great reviews. Customer service is terrible.
- INSURER:
Fetch
- POSTED: 07/15/2024
- BY: Be
- BREED: Mixed Breed Small (Up to 22lb)
- AGE OF PET: 7 - 10
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Excellent, Timely Processing
Always appreciate the speed that Pets Plus Us processes claims.
- INSURER:
Pets Plus Us
- POSTED: 07/15/2024
- BY: Robbyn
- BREED: Vizsla, Smooth Haired
- AGE OF PET: 7 - 10
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Very pleased
My 5 dogs have been insured through ASPCA for more than 5 years. Lately the turn around time once a claim has been submitted has been quick and I like the ease of submitting claims via app on my phone. Customer service has been easy to reach as well. I definitely notice a great improvement since I first became a member.
- INSURER:
ASPCA
- POSTED: 07/15/2024
- BY: Andrea
- BREED: Mixed Breed Large (Over 75lb)
- AGE OF PET: 7 - 10
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Great insurance
My puppy is older and it was very hard finding insurance that wasn't hundreds of dollars. I found lemonade and it was everything I wanted. From yearly wellness coverage to a virtual vet to fast responses. I love them and will use them for any future pet I have.
- INSURER:
Lemonade
- POSTED: 07/14/2024
- BY: Neha
- BREED: Miniature Schnauzer
- AGE OF PET: Over 11 years
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HealthyPaws saved the day!
Our corgi had to have emergency surgery only three short months after we adopted her. The initial estimate was $10,000; the final bill was $7,888. Thankfully, I had signed her up with HealthyPaws as soon as we got her. It was fast and simple to file the claim (send them the invoice and the medical records). HealthyPaws paid immediately after providing the required information. They even sent a follow-up email asking how she was doing. Without HealthyPaws we would have been facing a choice no parent should have to make. With the exorbitant cost of veterinary bills, you really must have insurance if only for peace of mind, and hopefully you will never have to use it. We highly recommend HealthyPaws enough!
- INSURER:
Healthy Paws
- POSTED: 07/14/2024
- BY: TRACY
- BREED: Pembroke Welsh Corgi
- AGE OF PET: 0 - 3
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No sour lemons here
Despite the weird name, my experience with lemonade insurance was painless. Response was rapid, and the reimbursement fair and timely
Jane S
- INSURER:
Lemonade
- VETERINARIAN:
Dumont Animal Hospital
- POSTED: 07/14/2024
- BY: jane
- BREED: Lakeland Terrier
- AGE OF PET: 4 - 6
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Love this insurance
Very easy to use. Customer service was very helpful with the ONLY 1 time I needed to speak with someone. Thanks Met!
- INSURER:
MetLife
- VETERINARIAN:
Augusta pet clinic
- POSTED: 07/14/2024
- BY: Glynis
- BREED: Bichpoo
- AGE OF PET: 0 - 3
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Compassionate Team
I have had MetLife for my dog for years. Unfortunately, he recently fell ill suddenly and passed away. The claim process was very easy. Every time I spoke to someone, they were very kind, compassionate, and explained the claim process thoroughly. I received reimbursement according to my plan without issue. I would recommend and use this carrier for pet insurance in the future!
- INSURER:
MetLife
- POSTED: 07/13/2024
- BY: Giselle
- BREED: Olde English Bulldogge
- AGE OF PET: 7 - 10
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Think Twice before using Pets Plus Us
I discovered a charge come out of my bank account, then discovered the same charge had been withdrawn from my account for 3 years! How I missed this I have no idea, bad on me for not noticing sooner, however it was was CONFIRMED that my cancelation was documented that I did indeed canceled in their records- however they decided to continue pulling funds month after month, year after year. 2021,2022,2023, 2024
I will say that the lady I spoke with was lovely, concerned about my situation and did her best to help me at her level. This situation was requested to be expedited by me, and to date not one dollar has been returned in spite of an expedited concern and error on their part. I will reach out to Consumer protection as a next step.
- INSURER:
Pets Plus Us
- POSTED: 07/12/2024
- BY: victoria
- BREED: German Shepherd
- AGE OF PET: 0 - 3
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