Great experience !
It was fast and easy to sign up and the representative was straight to the point and very informative.
- INSURER:
Trupanion
- POSTED: 04/06/2022
- BY:
- BREED: Chihuahua
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Extremely quick turn around time.
Extremely quick turn around time. My pet has had insurance with Trupanion for over 10 years and we have never been disappointed.
- INSURER:
Trupanion
- POSTED: 04/05/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Great Customer Service
Representative/ Agent answered my many questions. Great plan.
- INSURER:
Trupanion
- POSTED: 04/05/2022
- BY:
- BREED: Boston Terrier
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Get you everytime
The customer service is team is very kind and always answers. That being said so far every time I’ve used them, they only pay out a couple dollars of my bill. I’ve got a $200 deductible and they refuse to pay the emergency exam fee for any animals. It’s a cheap move and it’s very frustrating. What’s the one fee ALWAYS *required* by every vet during an injury? The emergency exam fee. So out of my nearly $400 bill with a $200 deductible I got a whopping $36. Doesn’t even pay my monthly bill. This service is based on fear. I’m pressured to keep it through marketing and social media that if I don’t I won’t be able to afford my pet’s surgery fees, but amazingly they don’t pay out everytime I’ve needed them. It’s pretty frustrating.
- INSURER:
Trupanion
- POSTED: 04/04/2022
- BY: Josiah
- BREED: Husky
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Best decision
I am so happy we switched to lemonade. We have had another insurance since we adopted Sansa and it was such a waste. They didn’t cover anything and the prices kept going up and up and up. We switched to lemonade and it’s already paid for itself (not literally but close). Submitting claims is so easy and the refunds are super quick. I’m so happy we switched and anything we don’t get back goes to charity so honestly that’s a huge win. Do yourself and your best friend a favor and cover them with lemonade!
- INSURER:
Lemonade
- POSTED: 04/02/2022
- BY: Laura
- BREED: Mixed Breed Medium (20-70 Lbs)
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Surprisingly easy and fast
Submitting a claim is very easy. I asked my vet to email me the invoice, I forwarded it to Lemonade after submitting the claim in the app. A rep from Lemonade emailed me to say it had been approved and then funds were directly deposited into my account the next day. I was not expecting the return that fast!
- INSURER:
Lemonade
- POSTED: 04/02/2022
- BY: Jennifer
- BREED: Domestic Short Hair
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Slow but True
I have had multiple trips to the vet with Brandy, including both accidents and many illnesses. Our biggest problem is that Brandy has severe environmental allergies that have required expensive allergy testing (well over a thousand dollars) and expensive allergy shots. I would not have been able to afford the skin scrapings, ear cytology’s, allergy tests, expert exams, and more without insurance. And while they do take ages (around a month or so) to process the claim, once they do process the claim I have never had a problem with them approving it. I also like how you can customize what you include in your plan and even the deductible and copay percentage. For my problem girl I have a $100 deductible because she’s always going to the vet, but for my other pets that only see the vet for checkups and vaccines and such I have the $250 deductible, which brings the premium down a tad. Really my only complaint is that they take so long to process the claim. I realize Covid has made this process longer, but it wasn’t exactly speedy before Covid either.
- INSURER:
Pets Best
- POSTED: 03/30/2022
- BY: Brandy
- BREED: Labrador Mix
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No