Outstanding Service
I can honestly say, that in every aspect Trupanion has been truly superb. Today, this is so rare. We appreciate Trupanion so much from their excellent and caring customer service, to their exceptionally speedy turnaround on claims. They are an outstanding service provider. When you have a pet who has been sick, this is the insurance provider you need. Thank you for your service!!!
- INSURER:
Trupanion
- VETERINARIAN:
Brandt Veterinary Services
- POSTED: 05/14/2023
- BY: Kim
- BREED: Goldendoodle
- AGE OF PET: 0 - 3
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Hassle free, quick, and clear process
Great overall experience. Quick replies to submission of claims letting us know it was received and being processed, followed quickly by claim summary. We also appreciated working with our vet clinic and pet hospital that were working directly with Trupanion provided quick processing and allowing us to focus on our pet and pet care decisions.
- INSURER:
Trupanion
- POSTED: 05/14/2023
- BY: Thomas
- BREED:
- AGE OF PET: 0 - 3
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Easy and fast.
Claim process was quick and easy.
- INSURER:
Trupanion
- POSTED: 05/14/2023
- BY: Geen
- BREED:
- AGE OF PET: 0 - 3
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Janet was awesome
The best experience. Janet was awesome. Very friendly and easy to talk to. Our conversation was awesome. If I can call back and get her, it would be great.
- INSURER:
Furkin
- POSTED: 05/14/2023
- BY: Natasha
- BREED:
- AGE OF PET: 0 - 3
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My cat is 15 have had Trupanion since I got him in O9.
My cat is 15 have had Trupanion since I got him in O9. Several times thought if canceling as he was always healthy until this past month Thank you for making the hospital experience no hassle and immediate claims. Have mentioned it to all who don't carry insurance how important it is. Thanks again
- INSURER:
Trupanion
- POSTED: 05/14/2023
- BY: Barbara
- BREED:
- AGE OF PET: 0 - 3
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Great service
The lady that I spoke with was very friendly, & kind.
- INSURER:
Trupanion Canada
- POSTED: 05/14/2023
- BY: Dinah
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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Trupanion=peace of mind
I would never own a dog without having Trupanion. My claim was processed in less than 5 minutes
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Great Service ! Thanks ??????!
Very prompt service . Once standing at the counter to pay at the vetâs office , here in NL , Canada , the answer from you guys is superb for direct billing ! Itâs only a matter of minutes and we have a response ! Beyond grateful for this super fast reply as I depend heavily on direct billing . Thanks very much , for your efficient service with your super fast replies to the vet clinic for my little fur baby girl ,,, Lily . ??????
- INSURER:
Trupanion Canada
- POSTED: 05/14/2023
- BY: Carmen
- BREED:
- AGE OF PET: 0 - 3
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Trupanion-AMAZING!
The representative I spoke with was wonderful and the claims form was simple and straightforward. I love and greatly appreciate being able to send photos of the receipts!!
- INSURER:
Trupanion
- POSTED: 05/14/2023
- BY: Rosemary
- BREED:
- AGE OF PET: 0 - 3
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