Find and read reviews with confidence

I adopted a retired working dog almost 2 years ago, I looked into pet insurance which I had never gotten before on any of my previous animals, and boy am I glad that I did. 6 months after adopting Quimby, he became very ill, diagnostic tests alone cost a fortune, and with the surgery and hospital stay the bill was a little over $10,000 luckily Embrace and the hospital I took Quimby to were able to come to an agreement so they the hospital could direct bill Embrace, the entire bill was covered with no hassle, I only had to pay a fraction of the bill. Fast forward to a year later and Quimby has another issue where he needs surgery, another $10,000 and it was covered no hassle. This pet insurance company is the absolute best, and the best decision I have made reguarding the care of my dog, I will never go without paying for pet insurance!

We really appreciate the suppor and kind words for our baby, Parker.

Since 2010 when I became a client of Trupanion, every (EVERY) single time I have needed to contact Trupanion by telephone about various situations (mostly regarding the request to juggle my payment date around because I was out of steady work for 3 years), I consistently had the opportunity to speak with a POLITE, ARTICULATE, ENGLISH-SPEAKING HUMAN BEING that is clearly a legal resident of The United States of America!! Never once have I heard the words “Press 1 for English” etc., etc. Toward that point, if the customer care representatives are all on other calls, there is never a recorded message with robotic instructions. No annoying music while on hold. This is the kind of Customer Service I want to do business with in America! Everything I have stated seems to be a way of the past these days. Being out of work for an extended time became increasingly frustrating when 99% of the time bill collectors were calling me from India or Thailand. I know what foreign country these illiterate bill collectors were calling me from because I asked them. I am now gainfully employed and am grateful that even though I was unable to afford my own health insurance for a couple of years, I was able to keep my Trupanion premiums paid because Trupanion is a compassionate and honest company that wants to provide excellent service. I have only filed about 10 claims through the years, but each was paid quickly. Those who leave negative reviews are most likely not reading the “rules” before they join Trupanion. TRUPANION: THANK YOU FOR HELPING TO MAKE AMERICA GREAT AGAIN!! Anonymous Houston, Texas

As an insurance broker myself, the claims process we just went through for my puppy was less than pleasant. The claims process did not seem to make sense.. as we submitted multiple invoices from different vet appointments (all pertaining to the same occurrence) yet they were all reviewed and classified as individual claims. The processing time was very slow and I had to resubmit information multiple times. We never spoke to a person and even the online progress portal was not updated regularly.

Easy process to sign up and make claims. Quick to pay claims.

Always great service and I get my questions answered quickly and clearly. Thank you for being so consistent!

After talking to several other companies when I was initially researching insurance, Nationwide made the most sense. Now that we've had it for a couple of years I can definitively say that it is the best insurance! It's really simple to understand-one deductible, and then they pay 90% of all costs after the deductible has been met each year. It's quick, and painless to submit the claim, and we are always paid promptly. This insurance has made going to the vet stress free! Thank you, Nationwide!

I am very happy and thankful I purchased this insurance. It provides me with peace of mind and helps me focus on my Doodle rather than the expenses when at the vet .

I was very please that the claim was paid 100% minus the deductible!

I have insured all of my dogs with ASPCA for more than 10 years. They are very quick to process claims and very reliable with respect to honoring their policies. In addition, I compared pricing when it was time to renew a couple of years ago and they are still the best value for the money.