The staff at Trupanion is very friendly and knowledgeable.
The staff at Trupanion is very friendly and knowledgeable.
- INSURER:
Trupanion Canada
- POSTED: 04/19/2023
- BY: Rebecca
- BREED: Ragdoll
- AGE OF PET: Over 11 years
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Everyone was pleasant that I spoke with and made a stressful time manageable thank you
Everyone was pleasant that I spoke with and made a stressful time manageable thank you
- INSURER:
Trupanion
- POSTED: 04/19/2023
- BY: Lourdes
- BREED:
- AGE OF PET: 0 - 3
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Mi experiencia ha sido buenÃsima en la misma semana q asegure a mi mascotas tuvo un accidente la compañÃa Trupanion ha correspondido excelentemente con los reembolsos gracias q existe esta compañÃa
Mi experiencia ha sido buenÃsima en la misma semana q asegure a mi mascotas , tuvo un accidente , la compañÃa Trupanion ha correspondido excelentemente , con los reembolsos , gracias q existe esta compañÃa
- INSURER:
Trupanion
- POSTED: 04/19/2023
- BY: Mirta
- BREED: Toy Poodle
- AGE OF PET: 0 - 3
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Friendly staff that is empathetic to our needs.
Friendly staff, that is empathetic to our needs.
- INSURER:
Trupanion
- POSTED: 04/19/2023
- BY: Daniel
- BREED: Mixed breed
- AGE OF PET: Over 11 years
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I choose 10 because I have always been very pleased with your pet insurance.
I choose 10 because I have always been very pleased with your pet insurance. I tell everyone I meet with puppies how important it is to have pet insurance. I recommend Trupanion for 12 years and hopefully a good many more years of my and Etta's lives.
- INSURER:
Trupanion Canada
- POSTED: 04/19/2023
- BY: Nancy
- BREED: Havanese
- AGE OF PET: Over 11 years
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Kris
2 years ago I had to use my policy when my other dog was injured. Turn around on claims took about 24 hours. Now it is days and weeks for claims to be processed. This is very horrific as most vets are not online for direct pay with Trupanion. I can't afford to continue certain treatments not knowing for weeks if a claim will be reimbursed, or having to wait weeks for reimbursement. For 10 years, I have recommended Trupanion for everyone I know with a pet, but this go around has been taxing as it comes while my sweet pup is dying. I got insurance to not have these financial worries when my pups are sick or injured. It is absolutely devastating. Please hire enough staff to rapidly turn around claims again.
- INSURER:
Trupanion
- POSTED: 04/19/2023
- BY: Kris
- BREED:
- AGE OF PET: 0 - 3
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Suzanne
Our veterinarian was able to submit the claim directly to you which made the process so easy. Thank you!
- INSURER:
Trupanion
- POSTED: 04/19/2023
- BY: SUZANNE
- BREED:
- AGE OF PET: 0 - 3
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Very friendly and very professional
Very friendly and very professional
- INSURER:
Trupanion
- POSTED: 04/19/2023
- BY: Lourdes
- BREED: Shih Tzu
- AGE OF PET: 7 - 10
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