I’m so glad…
I’ve carried insurance on my Shih Tzus for approximately 8 years. I’ve never used it, but always felt secure it was there if needed. As they got older and the premium slowly increased, I’ll admit, I wondered if it was economical. Then it happened. One of my Shih Tzus developed cancer and needed chemotherapy. It has been so easy filing claims, and they’ve been so helpful answering questions. I can’t recommend MetLife high enough.
- INSURER:
MetLife
- POSTED: 04/10/2023
- BY: Sharon
- BREED: Shih Tzu
- AGE OF PET: 7 - 10
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Trupanion is incredible!
We got Trupanion when we rescued our boy Wilson in September 2021. We didnt really think we would need it but thought it better to be safe than sorry. That was the best decision we could have made. Trupanion has been incredible over the last 18 months - the peace of mind that they offer is worth every single penny and more!! Thank you for being so easy to work with. We'll never have another dog without Trupanion!
- INSURER:
Trupanion
- POSTED: 04/10/2023
- BY: Renee
- BREED: Goldendoodle
- AGE OF PET: 0 - 3
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Enrollment steps
Several enrollment steps including payment, profile, and Edit capability hung-up and donât know why.
- INSURER:
Trupanion
- POSTED: 04/10/2023
- BY: Bill
- BREED: Miniature Australian Shepherd
- AGE OF PET: 0 - 3
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Repeat Usage. Excellent Experience!
Our vet submitted our claim and we had a response with the coverage amount within 24hrs. Received reimbursement in less that a week. Excellent service!
- INSURER:
Trupanion Canada
- POSTED: 04/10/2023
- BY: Melissa
- BREED:
- AGE OF PET: 0 - 3
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100% Satisfied Customer
The claims process with Trupanion has always been executed in a timely manner and with ease. Iâm so glad I chose Trupanion!!
- INSURER:
Trupanion
- POSTED: 04/10/2023
- BY: Sarah
- BREED:
- AGE OF PET: 0 - 3
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Enrollment Process
The enrollment process was simple.
- INSURER:
Trupanion
- POSTED: 04/10/2023
- BY: Nicole
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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Simple and Easy
Very easy website to navigate.
Simple signup and great customer service.
- INSURER:
Trupanion
- POSTED: 04/10/2023
- BY: Rebecca
- BREED: Australian Labradoodle
- AGE OF PET: 0 - 3
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Confusing sign up process
I thought everything was set, but then received email that I needed to extend coverage for the next month otherwise policy would end. Also indicated need to sign up for alternative care otherwise unable to add in future, but I thought I had already added this when I initially signed up on the phone with the Rep.
- INSURER:
Trupanion
- POSTED: 04/10/2023
- BY: Laura
- BREED: Labradoodle
- AGE OF PET: 0 - 3
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Company does not want to pay
Had procedure performed on my dog for breathing concerns. Vet put in treatment plane it was medically necessary. Claim was denied as elective, contacted company and was told to file an appeal. no communication since appeal was filed 30 days ago, was told could take up to 90 days when I contacted them.
- INSURER:
Pets Best
- POSTED: 04/09/2023
- BY: porter
- BREED: French Bulldog
- AGE OF PET: 0 - 3
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