Awesome company!
Great coverage,excellent customer service and timely reimbursements.We chose Embrace because it was recommended by the breeder from whom we purchased our Bulldog.So far we have no regrets.
- INSURER:
Embrace
- POSTED: 10/26/2016
- BY: Fred
- BREED: English Bulldog
- AGE OF PET: 7 - 10
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Excellent, reliable, expedient service.
We very much appreciate having Healthy Paws Pet Insurance. My daughter has autism, and "Sparkles" is her emotional support dog. We would do anything for this little dog who is so important to my daughter. Therefore we purchased insurance with the maximum coverage and the lowest deductible - even so, our monthly fee is reasonable. Healthy Paws Pet Insurance gives us peace of mind knowing we could afford "to do everything necessary" for Sparkles (though hopefully there will not be many occasions to be in that position!). Healthy Paws Pet Insurance customer service is excellent - one of the best companies I've ever had dealings with. Their phone representatives are always knowledgeable and courteous - and they are "real" people - not "automated" - who express genuine concern. Sparkles had several vet appointments for a recurrent eye corneal ulcer. We eventually learned she required surgery to correct an underlying eye condition causing the repeated ulcers. Through each step and multiple vet appointments, Healthy Paws processed the claims and mailed a check within a week or so after submitting the claim. Healthy Paws has more than paid for my premiums considering Sparkles' need for repeated vet visits and surgery. Claim submission is very easy (either on-line, or via fax, or snail mail - and I am NOT tech savvy!) Their responsiveness and customer service far exceeds any service I have had with "people insurance". I would highly recommend Healthy Paws Pet Insurance company!
- INSURER:
Healthy Paws
- POSTED: 10/24/2016
- BY: Georgette
- BREED: Pekingese
- AGE OF PET: 7 - 10
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Easy and painless claim processing
The process went very smoothly and I was happy with the experience. I was glad to have Embrace pet insurance.
- INSURER:
Embrace
- POSTED: 10/23/2016
- BY: Jeff
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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I'm very happy with Embrace.
I had to change a lot of information on my policy at first and they were quick to do so and very friendly. I submitted two claims and within 2 weeks had both accepted and a check was on its way to me. I'm very happy with everything through Embrace.
- INSURER:
Embrace
- POSTED: 10/19/2016
- BY: Shanda
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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ASPCA Pet Insurance Highly Reccommended
We have had ASPCA Pet Insurance for our 1 year old Yorkie mix and it has already began to pay off! She was only 1.7 lbs when we first got her and we had to bring her to the emergency room twice for accidents. We have submitted claims for numerous issues and have received a very timely reimbursement. I tried to do research before ultimately choosing ASPCA as our coverage and have not been disappointed since! Make sure you get it sooner than later before life happens and pre-existing conditions start applying!
- INSURER:
ASPCA
- POSTED: 10/12/2016
- BY: Haley
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Reliable service without payment delay.
Insurance coverage amount was reasonable and prompt. ASPCA representative called to assess my satisfaction & expressed concern for my ill pet. I appreciate the "human touch"
- INSURER:
ASPCA
- POSTED: 10/07/2016
- BY: Catherine
- BREED: American Shorthair
- AGE OF PET: Over 11 years
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Fast, Convenient and Hassle Free
Fast, Convenient and Hassle Free
- INSURER:
ASPCA
- POSTED: 10/05/2016
- BY: Barbara
- BREED: Springer Spaniel
- AGE OF PET: 7 - 10
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Thank you, Embrace!
I have fortunately never had to make a claim for illness or injury, but all three of my wellness claims over the last 2 years have been paid. This most recent one took a little longer than I was used to for a simple claim, but they did advise in their confirmation email that it could take up to 10-15 days. In my prior experience, it took 2-3 days. So I called on Monday just to check on it and make sure nothing else was needed when I saw online that the status was something like pending medical history review. The CSR agreed that it seemed odd that they would need to review any history for a wellness claim for vaccinations, so she contacted the exam department to have them push it through, and I received payment today (Wednesday). In total, it took about a week and a half, which is fine. I was just accustomed to it being faster, but maybe they're overloaded at the moment. Overall, I'm still happy. Also, their customer service is great, so that's a plus!
- INSURER:
Embrace
- POSTED: 10/05/2016
- BY: Amanda
- BREED: Domestic Shorthair
- AGE OF PET: Over 11 years
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Claim paid swiftly
My 15 year old dog suffered a sudden collapse. I rushed her to the ER where I was told her prognosis was poor because she had an infected mass in her abdomen and she was already in a very ill state. The cost estimate for care was six to eight thousand dollars. Had she not has insurance I would have put her down but instead I requested emergency surgery and all the best care, which she did receive.
Indeed, the final bill was $8000 but she is now 16 and doing well. PetsBest paid $5000, which was the limit of her policy. They declined a few small items but no pointing arguing over them. The claim was handled in a timely manner with only a few hiccups-- they could not read all of one of the pages submitted so sent me a "form letter" email, which was not helpful. I wrote back complaining and a real person called me to sort it out.
In future my pets will have $20,000 worth of coverage because veterinary care especially emergency is expensive
- INSURER:
Pets Best
- POSTED: 09/29/2016
- BY: Pamela
- BREED: Border Collie
- AGE OF PET: Over 11 years
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This one was easy
These two claims were taken care of in 2 days. Great.
- INSURER:
Embrace
- POSTED: 09/27/2016
- BY: Connie
- BREED: Whippet
- AGE OF PET: 7 - 10
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