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We have had insurance for Lucy for a couple of months. I have filed claims for her medicine (heart worm and flea/tick) and for her dr. visit with vaccinations. The claims processing experience was very easy, and I got money back quickly. I am very pleased with the experience so far, keep being awesome!

We have had excellent experiences with two of our three dogs. We have insured all three of our bulldogs with Nationwide. I think our actions speak loudly, we've had three bulldogs - notoriously unhealthy dogs - and we've come back. We had issues with pre-existing conditions on one of our dogs, but everything has been great with the others. I strongly recommend working with Nationwide

This company cannot follow up then even asks me to reach out then claims that my dogs dew claws are not based on illness. She had two infections do to these dew claws so vet suggested removal. So thinking well we are covered then to get an email saying it is not an accident or illness nothing is covered followed by a “warm regards” really?? Totally irritated here. I cover two poodles and honestly together coverage sucks compared to my monthly bill for this.

I love have insurance on our dog, Zoey. It gives us a peace of mind knowing that we have Nationwide on our side.

I am very happy with your service, very professional

We have three pets insured, one is an English Bulldog puppy. She's had a couple regular sick visits and actually contracted Parvo (no idea how, she's been properly vaccinated!). Three nights in the emergency hospital later, I was thanking my lucky stars we got pet insurance for her when we got her. Now, she's a happy, bouncy puppy who's fully recovered (and my pocketbook has too!)! All claims have been handled professionally and friendly. Uploading claims is easy and you can easily track the progress of your claim too. I've never used pet insurance before because the process always seemed so daunting. Now, it's easy and reimbursement is simple. Thank you ASPCA for making our lives better!

Nationwide has been a godsend for my baby. He has really tried himself this year. It doesn't help that we have feral cats that also get into the back yard and leaving their germs.

The processing time has improved. In the past it was a whole lot faster. Thanks.

Filing claims is an easy process. I like the status updates by email. I also like the payment going to my bank.

We recently lost our cat to cancer. We didn't go the chemo route but did do some treatment for about 4 months. Nationwide was so great about covering the expenses associated with his treatment and euthanasia. They even automatically cancelled and refunded the prorated insurance payments after processing the euthanasia claim. We have three other cats (and plan to get more soon) that are covered as well and we have had great service from Nationwide. I recommend them to everyone who tells me they have pets. The peace of knowing if my pet is sick I will be able to afford treatment is huge. This is a wonderful service they provide. If paying monthly for something you won't always use seems high... You pet will age and will most likely get ill at some point. Even if its just covering blood work to make sure the loss of weight isn't something serious, you do not have to stress. I haven't had any issues with my claims being approved - normally within 2-3 weeks. I love the new direct deposit option as well. Keep up the high level of service and we will continue to be lifelong customers.